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- The BT Mobility specialist for BT local businesses supporting them on everything Mobility Telephony, including demonstrations of the products, building quotes, Special bid requests, customers visits, BTLB Focus Days, BTLB meetings.
- Achieves 100% or more of product set target aligned to territory using Sales methodology & sales plans.
- You lead the review, analysis and interpretation of sales trends across their applicable product pillars for ensuring the delivery of sales and commercial KPIs. You set up and implement the commercial levers that will drive and optimise these KPIs to maximise sales performance and take corrective actions.
- Maintain a high awareness and knowledge of the SMB market, including industry, competitors and telecoms and internal activities (and guide others to do the same) to ensure that all business opportunities are identified, considered and implemented appropriately contributing to the wider Field Sales Strategy.
- Sales management & coaching capability with complex stakeholder management skills. Including:- Customer – including C-level, varying customer size, BTLB – MD's, sales teams, field sales, desk opps BT – PSM, Specialist peers, Trading, Commercial, Customer Service & Order Management, Propositions, Product, Marketing. Technical knowledge on specific products & services
- Opportunity generation - You initiate interactions with customers, in person or virtually, to gain a thorough understanding of how to exceed their expectations. You generate and qualify new sales leads through multiple online and offline channels in order to meet sales and customer satisfaction targets.
- Identifying our customer needs - You put yourself in our customers' shoes and identify their explicit and implied needs through effective listening. You help to analyse and evaluate customer data and ask effective questions to understand their requirements.
- Negotiation - You influence people to change their positions with or without authority. You do this by communicating your expertise and a compelling rationale, and working to win the most valuable and sustainable outcome for everybody involved..
- Sealing the deal - You create and close sales opportunities through research, insight and planning. You identify and articulate the value of our products, services and solutions to the customer.
- Sales Governance - Accountable for assuring compliance with sales processes and our legal and competition requirements within the team e.g. salesforce data management, pipeline management. Adheres to governance requirements of sales pay plan and sales incentives. Accountable for assuring compliance requirements of the team e.g. Mandatory Training, Expenses and Gifts and Hospitality policies.
- Technology Evangelist - You act as an ambassador both in the external market and with internal stakeholders, demonstrating ethical sales behaviour and deliver excellent customer experience results.
- Competitive salary
- Performance based on-target commission
- Pension scheme (up to 10% BT contributions)
- Flexible Hybrid working
- Access to training and development to help you grow with us
- 25 days annual leave (plus bank holidays)
- Shares Plan
- Flexible benefits: cycle to work, healthcare, etc.
- Discounted BT products and services
Sales Specialist - London, United Kingdom - BT Group
Description
What you'll be doing
The skills you'll need
Stakeholder ManagementLearning Needs Analysis / Training Needs AnalysisSolution SellingCommercial AcumenWhat we would like to see on your CV
Benefits Include
Flexible Working
BT have moved to a hybrid working model - you can work from home 2 days per week. This means you'll be at your contractual location 3 days a week.