Lead Technical Support Engineer - Cardiff, United Kingdom - Energy Jobline ZR

Description

Lead Technical Support Engineer - £60,000 - £70,000 – Cardiff (with WFH flexibility 2 days per week)
Are you a Senior or Lead level Technical Support Engineer with a background in Networking/Infrastructure/Storage looking for something new?

I'm working with an exciting business who are looking to expand its award-winning engineering team that prides itself on delivering first-class support and service to their customers.

This role will encompass a range of responsibilities, involving both software and hardware proficiencies across storage technologies, server maintenance, and network configuration.

Duties will include configuration, testing, providing support from initial troubleshooting to advanced levels, and occasional customer training.
service procedures, policies, and standards.
Comfortable working in an agile environment.
UNIX/Linux Sys Admin background.
Strong understanding of networking concepts including low-level networking, routing, VLANs, TCP/IP, Firewall configurations, and port blocking.
Use of scripting such as Bash, Python, PHP etc, and automation tools (Ansible/Puppet/Chef etc).
Knowledgeable in data management, backup, and recovery processes.

Proficient in remote file-sharing protocols, SAN connectivity methodologies, TCP/IP networking, RAID configurations, and administration of Windows and Linux Operating Systems in virtualized environments.

Familiarity with Server Virtualization products like Docker or Kubernetes as well as NAS infrastructure, monitoring protocols, and remote authentication methodologies.

Fantastic career development opportunities
Dental, Health & Life Insurance options
Various wellness programs and initiatives
Generous company pension and equity options

We also have a referral scheme so if you know of someone who would be great for the role please get in touch.

*Please keep an eye on our website for more opportunities.
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