- Incorporation of existing IT or business risks or open problem tickets into the design of the new solution.
- Support development & test teams during estimation, development & testing phases
- Support Business User acceptance testing & defects triage process.
- Support Hyper care phase post go-live.
- As required adapt or produce an LTA for the project and own any resulting risk findings to resolution.
- Work with the development lead and solution architect to highlight any new techniques and plugins that would help make process more efficient also to ensure best practice is shared and validated.
- First point of contact for any problem ticket actions or risks that are created for their environment.
- Assist the developers with the creation of technical specifications for project work.
- #Support Hyper care phase post go-live.
- Incorporation of existing IT or business risks or open problem tickets into the design of the new solution.
- Support development & test teams during estimation, development & testing phases.
- Strong Techno-Functional knowledge on the Salesforce working in an integrated CRM ecosystem
- Ability to attend and understand Requirement Workshops with the customer and provide SFDC solutions on Salesforce
- Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through the many next of their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem.
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Tech Risk Senior Consultant - Peterborough, Cambridgeshire, United Kingdom - Infosys
Description
Role – Senior Consultant Technology – Salesforce Techno-FunctionalCompensation – Competitive (including bonus)
Today, the corporate landscape is dynamic and the world ahead is full of possibilities As a Senior Consultant, you are an expert at contributing to different phases of the consulting lifecycle.
You will also play an important role in the development, configuration and deployment of the overall solution.You will guide teams on project processes, deliverables and contribute to the proposal development, client training and internal capability-building and help detail the project scope.
You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape.
Plan & conduct requirement analysis workshops to develop project / program Backlog.All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees.