Customer Service Agent - Derby, Derbyshire, United Kingdom - Harper Finance

    Harper Finance
    Harper Finance Derby, Derbyshire, United Kingdom

    Found in: Jooble UK O C2 - 1 week ago

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    Description
    Customer Service Agent

    63 per hour

    Monday-Sunday, 37.Harper Recruitment is looking for passionate customer service professionals to join a fantastic client of ours in Derby.

    Responding to customer queries through allocated tickets, emails, letters, telephone and live chat
    Investigating and resolving customer complaints
    Providing a tracking service for online orders and resolving any order issues
    Customer Service Agent

    63 per hour

    Monday-Sunday, 37.Harper Recruitment is looking for passionate customer service professionals to join a fantastic client of ours in Derby.

    Responding to customer queries through allocated tickets, emails, letters, telephone and live chat
    Investigating and resolving customer complaints
    Providing a tracking service for online orders and resolving any order issues
    Proven customer service experience from office, call centre, retail, hospitality or similar
    MS Office proficiency (Word, Outlook, Excel)

    Harper Recruitment Group is proud to be supporting the brilliant Forget-Me-Notts by setting up a drop-off point for their Cost of Living Relief initiative in our Nottingham City Centre office.

    We've supported them for many years, and for very good reason

    National Minimum Wage:
    understanding the April 2024 amendments
    Get prepared for the National Minimum Wage increase with our quick guide
    "The consult ... "
    "All staff from the front desk to the recruitment consultants I met with were s ... "