Client Services Specialist - London, United Kingdom - Morgan McKinley
Description
Job Summary:
Key Responsibilities:
- Oversight of the full monthly transactions process. Working with various internal departments, fund boards and multiple administrators to validate and verify all investor flows
- Build and maintain strong, trusted relationships with assigned clients.
- Act as the primary point of contact for clients, addressing their inquiries and concerns promptly and effectively.
- Collaborate with investment professionals and portfolio managers to provide tailored solutions to meet client needs.
- Understand clients' investment goals, risk tolerance, and preferences to deliver personalized services.
- Provide detailed information about Brevan Howard's investment strategies and performance.
- Prepare and deliver periodic reports and updates to clients
- Monitor and manage capital activities, including subscriptions, redemptions, and allocations for assigned clients.
- Coordinate with the operations and compliance teams to ensure timely and accurate execution of capital transactions.
- Provide clients with insights and updates on their capital activities and investment positions.
- Educate clients on macroeconomic factors, market trends, and investment strategies.
- Conduct client meetings, presentations, and reviews to ensure clients are wellinformed.
- Production of all regulatory reporting material and signoff for Client Services (e.g. AIFMD, Form PF, CPO/PQR)
- Proactively identify and address any client issues or concerns, working with the appropriate internal teams to find solutions.
Qualifications:
- Bachelor's Degree or international equivalent, in a finance / Accounting field is a plus
- 3 years of relevant work experience in a Hedge Fund Capital Activity role
- Individuals overseeing a Hedge Fund administrator TA function would also be considered
Technical knowldeg:
- High proficiency in Excel with good excellent numeracy
- Excellent problemsolving skills. (Relevant for mapping unknown transactions/holdings etc.)
- Ability to work independently and as part of a team
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