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Customer Services Agent
3 weeks ago
S4 Personnel Ltd Marlow, United Kingdom**Ref: 3440** · **Job: Customer Services Agent** · **Location: Marlow** · **Salary: £21,000 - £24,000** · **Main Responsibilities**: · - Handle and respond efficiently to all general and order specific customer enquiries (such as availability and pricing queries) · - Log details ...
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Customer Services Agent
2 weeks ago
S4 Personnel Limited Marlow, United Kingdom**Ref: 3440** · **Job: Customer Services Agent** · **Location: Marlow** · **Salary: £21,000 - £24,000** · **Main Responsibilities**: · - Handle and respond efficiently to all general and order specific customer enquiries (such as availability and pricing queries) · - Log details ...
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Customer Services Agent
3 weeks ago
S4 Personnel Limited Marlow, United Kingdom**Ref: 3664** · **Job: Order Processing - Customer Services Agent** · **Location: Marlow** · **Salary: £22,000 - £26,000** · **Main Responsibilities**: · - Handle and respond efficiently to all general and order specific customer enquiries (such as availability and pricing querie ...
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Customer Service Agent
1 week ago
Trinity Resource Solutions Marlow, United KingdomThis leading international power tools company are looking for a Customer Service Executive to bring value to their team They offer great company culture and the opportunity for growth · They are looking for someone that has previous experience within an Ecommerce Customer Servic ...
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Customer Service Agent
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Trinity Resource Solutions Marlow, United Kingdom**Responsibilities** · - Processing Orders end to end and logging all administrative details on the ERP system · - Organising work flows to meet customer schedules · - Communicat with internal stakeholders to include Sales, Planning and Logistics · - Obtain and evaluate relevant ...
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Customer Service Agent
2 weeks ago
Trinity Resource Solutions Marlow, United KingdomKey Responsibilities: · - Deal directly with customers either by telephone, electronically or face to face · - Manage all customer orders as per the internal SOP's and customer vendor compliance · - Handle and respond efficiently to all general and order specific customer enquiri ...
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Customer Service Agent
3 days ago
S4 Personnel Limited Marlow, United Kingdom**Ref: 1826** · **Job Title: Customer Service Agent (Temporary)** · **Salary: £24,000 - £26,000** · **Location: Marlow (Hybrid)** · **Length: 2-3 months (potential longer)** · If you have telephone and Customer Service experience this is a great opportunity to work for a well-res ...
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Customer Services Agent
3 days ago
S4 Personnel Limited Marlow, United Kingdom**Ref: 3440** · **Job: Order Processing - Customer Services Agent** · **Location: Marlow** · **Salary: £21,000 - £24,000** · **Main Responsibilities**: · - Handle and respond efficiently to all general and order specific customer enquiries (such as availability and pricing querie ...
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Customer Service Agent
3 days ago
Trinity Resource Solutions Marlow, United KingdomThis leading international power tools company are looking for a Customer Service Executive to bring value to their team They offer great company culture and the opportunity for growth · They are looking for someone that has previous experience within an Ecommerce Customer Servic ...
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Ecommerce Customer Service Agent
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Trinity Resource Solutions Marlow, United KingdomE-Commerce Customer Services Agent - Operations Team · Key Responsibilities: · - Deal directly with customers either by telephone or electronically via internal Contact Centre Solution and CRM systems · - Manage all direct customer orders as per the internal sales order process · ...
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Customer Service Agent
1 week ago
Trinity Resource Solutions Marlow, United Kingdom Full timeAre you a Customer Service Agent who is looking for a new and exciting opportunity to join a growing retail brand? Our client due to growth are looking for a Customer Service Agent to join them on a permanent basisIf you're looking for a company with great benefits and culture - ...
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Customer Service Agent
1 week ago
S4 Personnel Ltd Marlow, United KingdomRef: 1826 · Job Title: Customer Service Agent (Temporary) · Salary: £24,000 - £26,000 · Location: Marlow (Hybrid) · Length: 2-3 months (potential longer) · If you have telephone and Customer Service experience this is a great opportunity to work for a well-respected employer. Our ...
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Customer Service Agent
1 week ago
Trinity Resource Solutions Marlow, United KingdomAre you a Customer Service Agent who is looking for a new and exciting opportunity to join a growing retail brand? Our client due to growth are looking for a Customer Service Agent to join them on a permanent basis · If you're looking for a company with great benefits and culture ...
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Customer Service Agent
3 weeks ago
Trinity Resource Solutions Marlow, Buckinghamshire, United KingdomAre you a Customer Service Agent who is looking for a new and exciting opportunity to join a growing retail brand? Our client due to growth are looking for a Customer Service Agent to join them on a permanent basis · If you're looking for a company with great benefits and cultur ...
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Customer Services Agent
1 week ago
Techtronic Industries - TTI UK Marlow, United Kingdom Full timeTechtronic Industries (UK) Limited is part of the global TTI group, who are world leaders in cordless technology. TTI manufacture and sell power tools across the world. TTI UK distributes Milwaukee and Ryobi products through a variety of channels to retail customers and end users ...
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Self Employed Estate Agent
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Keller Williams Oxygen-Aspire Marlow, United KingdomEvery day Keller Williams is turning the heads of top-performing agents who are joining the company and turning heads of agents around the world · This is a great opportunity to develop your Estate Agent career within the world's largest premium estate agents brand with 185,000+ ...
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Operations Executive
1 week ago
Ardmore Language Schools Marlow, United Kingdom**MAIN TASKS** · - Be the main point of contact between the host centre management and Head Office. · - Ensure that communication channels are open between Head Office, agents and Centre Management staff. · - Liaise with members of the Sales Team to obtain all necessary informati ...
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Aftersales Service Manager
3 weeks ago
Techtronic Industries - TTI Marlow, United KingdomTechtronic Industries (UK) Limited is part of the global TTI group, who are world leaders in cordless technology. TTI manufacture and sell power tools across the world. TTI UK distributes Milwaukee and Ryobi products through a variety of channels to retailcustomers and end users. ...
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Customer Service Executive
1 week ago
Trinity Resource Solutions Marlow, United KingdomOur client is looking for a Customer Service Agent to work in their lovely office. · **Description** · - Address customer concerns with empathy and professionalism, striving to resolve issues on the first contact. · - Provide product information and assistance to ensure customers ...
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Service Manager
2 weeks ago
Trinity Resource Solutions Marlow, United KingdomKey Responsibilities · Develop and maintain a Service Strategy that makes our client the market leader in After Sales Support to its customers to include: · - Woking with Customers to support appropriate product knowledge for their sales environment · - Review of established warr ...
Customer Service Agent - Marlow, Buckinghamshire, United Kingdom - Trinity Resource Solutions
Description
Are you a Customer Service Agent who is looking for a new and exciting opportunity to join a growing retail brand? Our client due to growth are looking for a Customer Service Agent to join them on a permanent basisIf you're looking for a company with great benefits and culture - then please applyThis leading international power tools company are looking for a Customer Service Executive to bring value to their team They offer great company culture and the opportunity for growth
They are looking for someone that has previous experience within an Ecommerce Customer Service position.
Within this role you will be dealing directly with customers via telephone and electronically, managing all customer orders, returns and enquiries.
25 days annual leave plus Bank holidays~ Hybrid working (on completion of probation)
~ Private Medical and Dental Insurance (single cover), on successful completion or probation period
~5% employer pension contribution subject to employee 4% contribution (on successful completion of 12 weeks waiting period)
~ Life Assurance benefit 4x Annual Salary (on successful completion of probation period)
~ Gym subsidy that allows employees to claim up £200 towards the cost of their recognised Gym Membership - on successful completion or probation period
You will have a good working knowledge of CRM systems
You will have previous experience within a Customer Service Ecommerce position
You will have a self-motivated, passionate, and enthusiastic approach to work and provide excellent customer service.
You will have excellent communication skills, both oral and written, with experience of dealing with challenging customer complaints.
Dealing directly with customers either by telephone or electronically via internal Contact Centre Solution and CRM systems
Supporting with order status updates and delivery tracking queries
Effectively managing calls, enquiries, orders, complaints and log all details of actions taken within CRM system to support case management
Effectively managing the complex customer complaints and escalating it to the right stakeholders to support resolutions
