Adaptations Assistant - Leicestershire, United Kingdom - Leicestershire County Council

    Leicestershire County Council
    Leicestershire County Council Leicestershire, United Kingdom

    2 weeks ago

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    Description

    Organisation: Leicestershire County Council

    Work Location: County Hall, Glenfield

    Worker Category: Hybrid Worker

    Salary: Grade 6, £23,898 - £24,300 (pro rata for part-time)

    Working Hours: 1x Full time (37 hours per week) and 1x Half time (18.5 Hours per week). Standard office hours are Monday – Thursday 8.30 – 5pm and Friday 8.30 – 4.30pm. Flexible working will be considered.

    Contract Type: Permanent

    Closing Date: 6th May 2024

    Are you looking for a rewarding career in Adult Social Care where you can make a difference?

    Do you want a job where no two days are the same?

    About the Role

    The Adaptations Team is a small, friendly team based in the Adult Social Care OT Service. We support various commissioning teams in Adult Social Care, Health and the private sector to provide adaptations and equipment to ensure the best possible outcomes for the people we work with across Leicestershire.

    We are looking to appoint 1.5 full time equivalent Adaptations Assistants (2 posts - one 37 hours per week and one 18.5 hours per week) to process referrals for minor adaptations and arrange for equipment installations and servicing in people's homes across Leicestershire.

    Main duties will include processing referrals for minor adaptations and placing orders for works to be completed or equipment to be installed, checking on the progress of work and chasing contractors, communicating with local District and Borough Councils and private landlords regarding work in their properties and processing invoices for works carried out. It will also include speaking to the public about the progress of referrals and queries about their equipment.

    About You

    To apply for this post, you must:

  • Have 5 GCSE's (grades A-C)/NVQ level 2 or equivalent; or experience in an admin setting and/or experience relevant to the post.
  • Be computer literate, including Microsoft Word, Excel & Office, and experience using databases and keeping accurate records.
  • Ability to communicate with members of the public, contractors and organisations we work with, on the phone and via email.
  • Experience of placing orders, paying invoices and dealing with queries about orders and payments.
  • Experience of working as part of a team
  • You must also have an understanding of, and commitment to, equality, diversity and inclusion.

    In addition, we expect you to share and will ask you to evidence when you have demonstrated them as part of the interview process.

    Interested in Flexible Working?

    We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.

    Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the page on our career site.

    For more information or an informal discussion, please contact:

    Rebecca May, Senior Adaptations Officer

    Telephone:

    Email:

    section on our career site.

    We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

    If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning select option 2) or raising a ticket via our online portal: .

    By applying for this post, you agree to our