Assistant Performance Manager - Birmingham, United Kingdom - The Gambling Commission

Description

Assistant Performance Manager
Birmingham, West Midlands (with hybrid working)
The Assistant Performance Manager is integral to the regulation of the National Lottery.

You will play a key role in supporting the team responsible for monitoring and managing the performance of the National Lottery operator, developing and managing relevant processes, delivering insights and reports to stakeholders and providing administrative support across the breadth of the team.

Civil service pension, with an employer contribution rate of 27%

• Flexible working
• Hybrid working, specific guidelines are to be agreed with line manager
• 26 days holiday, rising to 29 days after two years service, with the option to buy up to five days extra annual leave

Developing and ensuring the smooth running of processes relating to the management and monitoring of the National Lottery operators performance.

• Building and maintaining positive relationships with internal stakeholders (including the teams within the Gambling Commission which support the regulation of the National Lottery) and external stakeholders (including the National Lottery operator and other key external contacts).
• This will involve supporting on a range of projects and will include:

Maintaining digital filing systems.
Maintaining and updating information in key databases and spreadsheets.
Presenting at and contributing to internal team building and team development sessions.
Organising project and other meetings.

• Acquiring a sound understanding of the National Lottery regulatory framework and associated processes and using this to inform all aspects of this role.

Excellent communication skills, both orally and in writing, with the ability to convey complex or highly nuanced concepts and issues clearly and succinctly to a wide range of audiences.

• Experience of supporting projects, delivering actions to the required standard within set deadlines.
• Experience in undertaking analysis, identifying key insights from that analysis and then presenting clear outputs to relevant stakeholders.
• Ability to understand and demonstrate application of riskbased decision making.
• Solid IT skills (particularly PowerPoint and Excel).
• We all help to make the Commission a great place to work. Set up under the Gambling Act 2005, the Gambling Commission is committed to safeguarding the public against any detrimental impact brought about by gambling. We do this by keeping crime out, protecting children and vulnerable people and ensuring the commercial gambling industry is run fairly and openly. We work with the legal system, the public health system, community groups and the industry itself to understand how we can protect the interests of as many people as possible, as effectively as possible.

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