Account Manager - England, United Kingdom - Office Angels

Description

Job Title:
Acount Manager/Customer Service Executive
Brighton, East Sussex (Hybrid Working)

Hours:
Monday-Friday, shift rota (between 8am-6pm) with one Saturday admin only shift every 4 weeks for 4 hours

Office Angels are delighted to be working alongside our client to find a Customer Service Executive to join their incredibly friendly and vibrant team in Financial Services.

This role is much more than a Customer Service Executive, within this role you will be the main contact for their Customers in which they hold to a high value and for insuring their journey with the Company is a smooth and positive experience.

You will be responsible for Customer Service, Administration and adhoc tasks - no day is the same.
Your main responsibilities as a Customer Service Executive will be:

Account management; telephone calls, email and LiveChat regarding applications
Contacting customers who have fallen behind on payments to be a helping hand to getting them back on track
Maintaining Customer Service records
Adhoc Administration tasks on customer accounts and payments
Working alongside the Financial, Accounts and Sales teams with any requests that come through
Building confidence using internal systems and their online application process

Previous experience in a Customer Service or Account Management role in a office environment
Excellent phone manner, communication and listening skills
Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.
Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 72 hours of applying for this role on this occasion you have not been successful but please go to our website for more vacancies -

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.

Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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