Client Accounts Assistant - Richmond, United Kingdom - Savills

Savills

Verified Company

Richmond, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

*This is a Temporary Position*_

Role & Team Overview

Working in our vibrant lettings head office at Richmond you'll be sat amongst others, our tenancy progression, client services, property management and renewals team.

The accounts team whilst hardworking and proactive, are equally friendly and sociable. We've created an environment that's full of energy aiming for a good work/life balance.

Key Responsibilities

Answering and solve queries from landlords, tenants, the other head office departments and our branches
Processing terminations
Processing payments of deposit returns to outgoing tenants, as well as ensuring all accounts are accurate for new tenants on the system
Ensuring correct fees are collected from landlords
Managing daily payments to landlords including rent and credits
Importing renewal deals
Spotting inconsistencies and recognising 'red flags' and take the appropriate actions
Being a team player and assisting your team with additional administrative tasks as and when required

Skills, Knowledge and Experience

Accurate IT skills and methodical approach
Excellent written and verbal communication
Preferably previous experience in lettings accounts but not essential may suit someone with a banking background, evidence of good numerously skills are important
Good knowledge of Microsoft Office, including Outlook, Word and Excel to perform required tasks
Ability to process and organise workload quickly but accurately
Customer Service experience
Strong attention to detail

Assessment applicants can expect during selection