Night Duty Manager - London, United Kingdom - PMR

PMR

Verified Company

London, United Kingdom

1 day ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Our client is a brand new, luxury residence in the heart of Mayfair, looking for a Night Duty Manager to work 4 on, 4 off; 7pm - 7am.

The Role:

The Night Duty Manager will provide senior presence on site in the evenings and overnight, focusing on the day-to-day management of the operational team of the development ensuring delivery of their duties to an exceptional standard.

They will oversee thedelivery of key service elements:
concierge services, amenity operations, security, and housekeeping to ensure integration is seamless and a consistent vision is delivered.

They will direct, coordinate and plan essential central services such as guest arrivals,deliveries, post, amenity bookings, cleaning, waste disposal etc.

Lead by example to set standards of quality customer service for the development, its residents, and guests.
Motivate colleagues to strive for and achieve success for the company.
Develop team members, fostering an environment of learning, continuous improvement, and maximisation of performance to deliver a one team ethos.
Develop and maintain constructive working relationships with team members, onsite staff, residents, guests, and contractors working collaboratively to achieve overall business outcomes.
Take personal responsibility for understanding and following the company's Health & Safety policies and practices, demonstrating personal engagement with safety, and proactively identifying risks and hazards and continuously improve safety performance.

Requirements:

Minimum 5 years hospitality experience in supervisory/management capacity within London superprime, residential amenityrich schemes.
Experience of a superprime building launch preferred.
Must have strong organisational skills, excellent communication, and customer service skills.
Service driven, understand the importance of going the 'extra mile'.
Experience serving UHNWIs.