Workshop Controller - Witham, United Kingdom - Motus Truck & Van - Mercedes-Benz

Motus Truck & Van - Mercedes-Benz

Verified Company

Witham, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We have an exciting opportunity for a Workshop Controller to join our team in Witham.

Motus Truck & Van is one of the largest Mercedes-Benz commercial vehicle dealerships in the UK. With sites across East Anglia, Hertfordshire & Essex, our facilities are staffed by experienced professionals who specialise in providing support to businesses of all shapes and sizes.

Not only can we supply new and used trucks and vans, we also offer an array of aftersales services, including overnight vehicle servicing and MOTs, tacho calibration, genuine parts and more.
What you will do

Remain part of the productive team
Supervise & assist team of technicians
Measure and report tech effectiveness / productivity / utilisation daily
Drive workshop performance daily in line with pre agreed hours sold targets
Liaise with service reception/admin regarding authorisation
Liaise with customers when required
Support admin and front line team with technical support when required
Monitor and arrange technician training in line with MB requirements and individual training plans
Ensure apprentice is up to date current staff training
Support and implement improved workshop control process supported by Service Manager
Be briefed on staff 11 where appropriate to understand individual targets set and support the technician team to achieve their targets
Ensure every job card is fully completed prior to the paper work going back to admin
Support admin team on pricing jobs / labour times when required
Liaise with parts regarding availability / stock item
Precheck job cards prior to vehicle arriving onsite
Control flow of work through the workshop
Quality check job cards and vehicles when necessary
Manage driver to arrange vehicle movement between sites
Manage workshop equipment / special tool requirements
Ensure seamless handover between shifts
Book & issue parts when required out of hours

Who You Are?

Be a driven individual
Have the ability to demonstrate a keen determination and desire to succeed within a fast moving and target driven sales environment
Have an interest and passion for commercial vehicles
Driven by exceeding targets
Have the ability to lead and motivate the team
Have a knowledge of the motor trade and a genuine interest in the brand
Demonstrate the ability to build lasting relationships with customers and prospective customers and trade partners
You will be a role model for customer service excellence, leading by example and having the ability to bring out the best in your team
Will possess an energy and genuine regard for the importance of the customer to the sustainability of the business and the Brand

Come join us

Company Benefits
From day 1 as a Motus Truck & Van colleague, you will have access to a comprehensive benefits package including:

30 days holiday per year (inclusive of Bank Holidays) increasing after 5,10 & 15 years
Autoenrolment Pension Scheme with employer contribution
Career progression opportunities
Death in service
Quarterly Awards (Leading Stars)
Long Service Awards
Refer a friend introduction fee
Internal engagement initiatives
Employee Assistance programme
Salary Finance (Low interest loans & financial advice including savings)
Retail discounts saving £££'s at high street stores, health & beauty, going out, travel and much more

We keep the country moving

Motus Truck & Van is a company built around the vision of being a commercial vehicle employer of choice and the first thought for customers looking for Mercedes-Benz vans and trucks.

Our mission is to help customers reach their destination with confidence, using our experience and expertise to provide the best possible experience for customers and their vehicles.

It's why we come to work every day.

Our branches

We operate 10 branches across East Anglia, Hertfordshire and Essex, and each of our facilities is staffed by experienced professionals who specialise in providing support to businesses of all shapes and sizes.

Not only can we supply new and used trucks and vans, we also offer an array of aftersales services, including overnight vehicle servicing and MOTs, genuine parts and more

What's in it for you?

Joining Motus Truck & Van is an exciting opportunity to join a top-performing commercial vehicle dealer group, which delivers first-class service informed by a genuine understanding of customer needs.

We put our colleagues first and promote a culture of growth, ambition and development where anything is possible and we shine a light on good work, rewarding those who live and breathe our values.

Job Types:
Full-time, Permanent

Salary:
£40,000.00-£48,200.00 per year

Schedule: