Client Relationship Manager - Hampshire, United Kingdom - AVANT

    AVANT
    AVANT Hampshire, United Kingdom

    2 weeks ago

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    Description

    Job Description


    We are a UK registered Talent Acquisition business working with clients across the UK & Europe.

    We are generating extensive growth within the future mobility market, therefore, we are required to increase our footprint in order to continue our upward trajectory.

    As a Relationship Manager you'll be accountable for but not limited to

    *Building & maintaining strong relationships with the assigned clients by acting as their single point of contact to ensure straightforward interaction, liaising with the delivery team and co-ordinator's, dealing with queries and resolving issues.
    *Front end, client management. Meeting with existing clients both virtually and face to face to manage the relationship and ensure delivery is on target / to deadline.
    *Manage end to end recruitment processes, whilst working with the Relationship Managers and resourcing team to meet delivery requirements
    *Attending hiring meetings, advising on any difficult or problematic issues to their recruitment.
    *Support strategic sales plans in connection with Client Engagement team's objectives
    *Responsible for the day to day running of your account, alongside account development and expansion.
    *Secure job vacancies from your client and provide a clear and concise overview to your Talent Attraction team to ensure candidate profile expectations are clear
    *Marketing - responsible for day to day marketing activities.
    *Excellent user of internal and external customer portals and systems, leading from the front and demonstrating best practice.
    *Offer advice to customers on current market conditions as well as advice on market rates and salaries

    Talent Attraction Management
    *Effectively manage your Talent Attraction team to ensure excellent customer service is provide and positive candidate relationships are built
    *Clear customer and role overview provided to 'talent attraction team' so candidate profile expectations are clear
    *Ensure your Talent Attraction team provides excellent candidate experience throughout the recruitment lifecycle, from qualification calls through to interview scheduling and onboarding
    *Manage 'talent attraction team' against appropriate KPIs, flag non-performance and support each individual within the team.
    *Follow 'Proactive Progression Plan' 3 monthly framework
    *Ensure all activity tracked on talisman
    *Ensure training needs are met to give TA team members the ability to provide a comprehensive resourcing service

    Qualifications
    *Previous recruitment experience essential
    *Automotive industry knowledge preferred
    *Efficient IT Skills
    *Demonstratable leadership and teamwork skills
    *Excellent organisation skills
    *Strong interpersonal skills to build positive, lasting relationships