Clinical Support Team Administrator - Ipswich, United Kingdom - Norfolk & Suffolk Foundation NHS Trust

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    Permanent
    Description

    Job summary

    This role will be to offer admin support to the clinical team based at Suffolk Rehab and Recovery Service in Ipswich. The team offers support for service users who have recently been discharged from an acute ward and need support reintegrating into the community.

    The service is a 24 hours service, although this admin role will cover Monday to Friday between the core hours of 8am - 5pm.

    Main duties of the job

    In this role you will attend multi disciplinary team meetings and patient reviews, work with professionals, carers, family members and patients to ensure a high quality standard of care. The role will also include, but is not limited to, answering the phones for the team, creating letters for consultants as required, procurement orders for the unit, raising IT and maintenance requests and clinical scanning.

    The successful applicant will also be part of the wider admin team based at Woodlands, Ipswich Hospital and will be trained to help cover reception when required. This role is part of a small admin team and will have line management supervision to the Senior Administrator for the Suffolk Rehab and Recovery Community Team.

    We are looking for a person who is enthusiastic, and energised with a positive, can do, attitude, excellent communication and organisational skills.

    About us

    Benefits

    Benefits included with this role are:-

  • NHS pension
  • A comprehensive in house & external training programmes
  • Career progression
  • Starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
  • Staff physio service
  • Gym membership
  • NHS discounts and many more.
  • Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing their experiences and learning from each other.

    Please visit our Facebook and Twitter page @NSFTjobs

    Job description

    Job responsibilities

    Most importantly and in keeping with our trust values of vales of Positively, Respectfully and Together, we are looking for someone who has exceptional people skills as this role requires you to make difficult decisions whilst having to maintain professional relationships.

    If you want to make a difference in peoples lives and change it for the better, we want you to be part of our fantastic team

    Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY

    ** Previous Applicants Need Not Apply **

    Person Specification

    Qualifications

    Essential

  • Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at intermediate level.
  • Desirable

  • Knowledge of Trust electronic record system
  • Experience

    Essential

  • Understanding and experience in a full range of secretarial procedures and systems gained through practice at intermediate level
  • Ability to work with senior members of staff across a large organisation
  • Desirable

  • Previous experience of working within an inpatient NHS setting
  • Skills

    Essential

  • ICT skills including Microsoft (especially spreadsheets and presentations, Excel, PowerPoint) or equivalent.
  • Excellent articulate communication skills
  • Interpersonal skills including taking a proactive, diplomatic approach and ensuring confidentiality at all times.