Communications Manager ~ EducationCommunications Manager ~ Education - London, United Kingdom - Serco

Description

5 hours per week, Monday to Friday

Serco's Environmental Services provide a complete waste and recycling service on behalf of the residents and community in Lambeth.

With a professional, dedicated, and friendly team of Refuse, Recycling and Street Cleansing staff, we ensure that streets, homes and businesses are kept clean, safe and tidy, whilst providing the very best levels of customer service to all members of the community that we serve.

We are currently looking for an Education, Communication & Outreach Manager to join our team at Lambeth.

You will manage a team of three Education, Communication and Outreach Officers while also serving as a senior figure on the Contract Team.

Bringing the Annual Communications Plan to life, managing the timely delivery of communications and behaviour change campaigns across multiple channels on behalf of the local Authority partner.

Developing and maintaining a network of relationships with a range of stakeholders that enable the successful creation and delivery of bespoke communication strategies for both external and internal use.

Leading client meetings on Strategic Activities and guarantying quality of reports and presentations submitted to the client.

Working in collaboration with our Volunteer & Community Sector partners to strengthen local circular economies and support the most vulnerable residents in the borough.

Developing relationships with new third sector originations and businesses to provide innovative environmentally focused community engagement initiatives.

Act as a main point of for senior members of the client team - regularly delivering thorough presentations on monthly and annual contract performance.

Supporting the Senior Contract Manager in planning and executing strategies/activities needed to hit contractual targets.
Organise outreach events, delivering presentations to community groups and designing educational materials for schools.

Ideally you will be working as an Education, Communication & Outreach Communications Manager or Marketing Manager similar with a strong background in Communications or Marketing and you will have an understanding of environmental issues either through academic studies or work experience.

Pairing your excellent writing and speaking skills with your passion for environmental sustainability you will be able to compose contract reports, own projects, and present the team's work to the client in a compelling fashion.

Proven experience of implementing communications/marketing frameworks
Highly proficient in the use of the Microsoft suite of apps (i.e., Word, PowerPoint, Excel)

Project management experience
Work experience in a Local Authority
A good understanding of the waste industry
We are a motivated team who will encourage you and help you to succeed. Up to 6% contributory pension scheme
25 days annual leave
Training and apprenticeship opportunities to support personal development
Serco discounts which include cinema, merlin entertainment online shopping, mobile phone plans and leisure centre memberships.

We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services.

By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and (LGBT & Networks).

Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. For help with your application please contact

At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required).