CRM and Data Officer - Birmingham, United Kingdom - West Midlands Combined Authority

West Midlands Combined Authority
West Midlands Combined Authority
Verified Company
Birmingham, United Kingdom

5 days ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Are you a data enthusiast with experience in CRM development, implementation, and continuous improvement? Do you enjoy collaborating with stakeholders to achieve their data-driven goals? If so, this is your chance to make a real impact at the West Midlands Combined Authority.


We are seeking a passionate and experienced Data and CRM Officer to support the delivery of Business Growth West Midlands (BGWM) data capture, recording, analysis, and presentation.

You will play a key role in ensuring data accuracy, developing data management solutions, and translating data into actionable insights for business growth.


What you will be doing

  • Actively participate in the development, implementation, and continuous improvement of the WMCA CRM and data management systems
  • Oversee data collection and ensure its accuracy and timeliness for the BGWM service.
  • Collaborate with internal and external partners to develop standardised data solutions under the guidance of the CRM Manager
  • Provide highquality data capturing and reporting aligned with funding and management information requirements.
  • Effectively communicate and build relationships with a diverse range of stakeholders
  • Demonstrate proficiency in Excel, including understanding formulas, setting up, and managing workbooks.

Please note this is a fixed term contract until 31 March 2025

About you

  • Proven experience in CRM development, implementation, and continuous improvement
  • Expertise in translating data into actionable management information.
  • Comprehensive understanding of GDPR issues in a business context
  • Ability to present CRM data in a meaningful and impactful manner.
  • Excellent communication and relationshipbuilding skills
  • Confidence in using Excel, including formula creation, workbook setup, and management.
  • Deliveryoriented and capable of meeting tight deadlines

Creating an Inclusive Workplace.

How to apply.

About us.
Our vision is to create a better connected, more prosperous, fairer, greener, and healthier region.

We aim to achieve this vision by living our values, which include being a partnership organisation, valuing and respecting our people, fostering a can-do attitude, and encouraging innovation.

WMCA holds diversity accreditations, such as "Leaders in Diversity," and has been recognized as one of the Inclusive Top 50 Employers and The Times Top 50 Employers for Women.

We are also a Disability Confident Employer, committed to interviewing all applicants with disabilities who meet the essential role criteria.

WMCA believes that building a team with varied backgrounds and experiences will benefit us as an employer and enhance our work.

WMCA operates a hybrid way of working, which involves a combination of office-based work and remote work. This approach allows for flexibility and adaptability to meet individual needs and preferences.

We understand that not everyone can benefit from this way of working, and so we also promote flexible working options whenever possible to support work-life balance.

We gladly consider part-time, flexible, and job share arrangements, so please don't let these factors deter you from applying.

If your values align with ours and you are dedicated to working towards a future, we can all be proud of, we would love to hear from you.

**Reasonable Adjustments.
More jobs from West Midlands Combined Authority
See all jobs of West Midlands Combined Authority