Business Support Manager - Edinburgh, United Kingdom - Pontoon Solutions

Description

Job Description Business Support Manager
Edinburgh - 2 days onsite a week, 3 days WFH
£Our high-profile Banking client is one of the UK's largest banks and is on a mission to build the bank of the future, and we need help to do it. Continuing their extensive transformation programme, they're redefining what a bank needs to be from the inside out. To quote the client "Our team partners the divisional business areas to drive the transformation for our future success as we continue to strive to be the Best Bank for Business."

The Client Servicing & Engagement Platform will deliver the next generation digital bank for clients, which is mobile first and data led.

By simplifying and automating journeys, clients will receive a better experience, and colleagues will be enabled to spend more time helping clients to grow their business.

You will be part of a fast-paced, agile environment, working closely with the team to drive efficiency and effectiveness, focusing on risk, governance, resource planning and recruitment, cost management and investment spend.

Acting as a trusted partner to the teams we support, you will use your personal insight to drive focus on the areas that matter the most.

You will network with senior leaders within CBBT, supporting with future ways of working and proposed strategies, identifying opportunities and risks, driving forward actions and taking control for resolving problems.

You would be involved in encouraging and mentoring more junior colleagues, plus potentially line or task management responsibilities.

We value diversity and inclusivity in our teams and are keen to see applications from a variety of backgrounds and previous experience.

A prior background working in a similar role, for example as operations management, project management office, business management or possibly a financial analyst.

• Previous experience of financial management, forecasting, investment spend and cost management processes.
• Provide advice and guidance on financial management, maintain robust and accurate Clarity forecasts, track performance to deliver to agreed financial targets and drive adherence to financial controls.
• Previous experience of risk management, governance, resource management, recruitment and reporting.
• We work as a Team of Teams which enables us to work well together in response to changing demand as well as creating opportunities for stretch, development and career progression.

As a new colleague to the team, you'll join us on our journey to build a 21st century bank that reflects modern Britain and craft an inclusive culture where all colleagues feel encouraged and valued.

We're committed to building a workforce which reflects the diversity of the customers and communities we serve, and to building an inclusive environment where all our colleagues can be themselves and succeed on merit.

We support the principles of agile working and equal opportunity and are happy to consider flexible working arrangements.

Pontoon is an employment consultancy. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities , and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.