Credit Controller - Exeter, United Kingdom - Page Personnel - UK

Tom O´Connor

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Description
Exciting company to work with

  • Great company benefits

About Our Client:

Our client is a prestigious South West based Accountancy firm looking for a Credit Controller based in Exeter.

The key responsibilities for the Credit Controller involve:

  • Build and maintain internal and external relationships to facilitate cash collections.
  • Primary responsibility for sending routine customer debt correspondence, including monthly statements, chasing letters, final demands etc.
  • Identifying slow moving accounts and escalating them where appropriate.
  • Liaising with internal Client Partners / Directors / Managers to give and receive updates including agreement of any particular individual strategy / circumstances.
  • Follow up and resolve all issues and action points identified during the collection process, and chase the prompt resolution of queries.
  • Where appropriate, ongoing monthly/regular client meetings to discuss the debt.
  • Completion of credit control processes.
  • Maintain client notes to internal credit control records so that all internal interested parties can see current state of account.
  • Assist in the management of reconciling debtors' ledgers to rectify queries, identify and correct errors.
  • Assist in the allocation of credits / cash and be accountable for cash collection figures and aged debtor levels.

The Successful Applicant:


  • Current or previous Credit Controller experience.
  • The ability to assess issues and be assertive / firm with clients, as required.
  • Takes the initiative, ability to prioritise and meet deadlines.
  • Analytical, methodical and numerical.
  • Outgoing, socially confident and emotionally controlled.
  • A positive attitude, friendly and personable.
  • Resilient, able to multitask and work independently / flexibly.
  • Adaptable, organised and conscientious.
  • Professional and team orientated in approach with strong negotiation skills.
  • Good working knowledge of Word, Excel and Outlook.
  • Excellent verbal and written communication skills, with proven accuracy and an eye for detail.
  • Ability to learn new IT skills quickly including credit control systems.

What's on Offer:


The successful Credit Controller will have access to:

  • Full or Part time up to 36.25 hours / 5 days per week with flexible and hybrid working available.
  • Annual salary review and regular salary reviews whilst training.
  • 20 days annual leave plus bank holidays increasing to 25 days plus bank holidays after 3 years' service.
  • Death in service 3 x annual salary.
  • Access to Westfield Rewards and Health scheme.
  • 24hour external Employee Assistance Programme helpline.
  • Flexible benefits including Buy and sell holiday, Cycle to Work, Payroll Charity Giving and Private Medical Insurance.
  • Introducing clients and staff commission schemes.
  • Pension 3% rising to 4% (but matched up to 6%) after 4 years' service.
  • Contact
  • Rahela Rahman
  • Quote job ref
  • JN
  • Phone number

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