User Researcher - Bristol, United Kingdom - Public Sector Resourcing

Tom O´Connor

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Tom O´Connor

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Description

User Researcher Inside IR35

Contract Term: 3 Months

Contracting Authority:
Cabinet Office


Location:
Hybrid Working (Bristol Office)


As a Technical Writer your main responsibilities would be to:

  • Collaborate across multi-disciplinary teams including architecture, security, developers and product management to understand what needs to be built, conducting quality assurance, peer review/critiques, fact checking and accessible design reviews as required.
  • Drive the creation of highquality user research artefacts, including personas, experience models, and reports from qualitative and quantitative user research by analysing and evaluating data from differing sources identifying pros, cons and risks in order to make well considered decisions.
  • Identify opportunities to improve system robustness, resilience and stability helping team members identify ways to improve services and user journeys by simplifying complex experiences and improving content within interactive services.
  • Support the planning and design of highquality digital services, based on user needs and sets of related stories in accordance with design standards whilst maintaining and developing assured research practices, building usercentred practices and delivery patterns to support user research as required.
  • Plan, advise and support usercentred design initiatives providing expertise in user experience and leading on the implementation of user research ensuring alignment with wider strategic research activities to inform service propositions, decision making and support the creation of new digital user focused products and services.

You'll have relevant experience in:


  • Previous experience with GDS Service Standards
  • The planning of research scope for projects, providing design and
conduct user research.

  • Working within multidisciplinary teams within a collaborative agile
environment with the ability to maintain effective performance in complex and
challenging circumstances.

  • Active Security Clearance (SC) is required for this position.
  • Please be aware that this role can only be worked within the UK and not Overseas._

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