- Responsible for the safe and effective delivery of the housekeeping service at various Trust premises.
- Organising staffing over 7 day period ensuring all main services on the site are covered meals service, linen deliveries, waste collection etc.
- Responsible for the movement of goods, equipment, post and appropriate waste disposal around the sites
- Responsible for supervising and where necessary undertaking scheduled tasks which support housekeeping, including the cleaning of clinical equipment, as schedules and in so doing providing a service that emmets the cleaning standards required.
- Responsible for upholding all Infection Prevention and Control measures as required within the Trust.
- Responsible for upholding all domestic consumables are available at all times in the appropriate dispenser/holder.
- Responsible for undertaking ad hoc cleaning tasks as required to ensure compliance with the service specifications
- Responsible for undertaking catering tasks as per the work schedule ensuring that all Food Hygiene and Health & Safety Legislation is adhered to.
- Responsible for ensuring that the internal and external parts of the site are kept presentable for patient and visitors.
- Responsible for ensuring appropriate staff are available to provide the facilities service.
- Adult and older adult mental health services
- Specialist learning disability services
- CAMHS
- Responsible for ensuring there are sufficient ward provisions at all times
- Responsible for managing and assisting with the curtain change programme.
- Responsible for reporting and follow up of estates maintenance request to the ward manager or Site Facilities Co-ordinator.
- Responsible for ensuring bed making is delivered in accordance with agreed programme and stripping of beds as the ward required and undertaking a full mattress clean weekly is adhered to.
- Responsible for the collection and removal of linen from the ward.
- Responsible for identifying areas for continuous improvement and liaising with the Site Facilities Co-ordinator to develop those improvements.
- Responsible for close liaison and interfacing with the nursing staff to ensure there is a co-ordinated approach to the delivery of the housekeeping services.
- Responsible for ensuring that housekeeping tasks have been undertaken competently in order the Trust performs well against CQC and PLACE requirements.
- Responsible for ensuring complaints are dealt with sensitively and in accordance with the Trusts standards, taking corrective action where necessary and ensuring lessons learned are communicated, understood and applied. Person Specification
- Institute of Leadership and Management qualification level 3 or equivalent
- NVQ Level 3 Food Hygiene or equivalent
- NVQ Level 3 in Facilities Management or equivalent
- Ability to deliver to national standards associated with the effect of the environment on patients in respect of facilities services.
- Able to deliver operationally, to multi task and work under pressure meeting consistently demanding deadlines.
- Able to deliver training and instruction to staff in best practice and methods of work
- Experience of working In facilities related service in the NHS or similar Organisation
- An understanding of how rosters are compiled and are operated
- Understanding how to deliver facilities services within a 'live' hospital environment being mindful of patient, staff and visitor safety.
- An understanding of operational techniques in delivering soft FM services
- An understanding of medical and clinical ways of working in relation to mental health services and subsequent delivery of soft FM services
- Experience in supervising staff and services.
- Experience of working in a Learning disability in patient environment
- Experience of working in a mental health in patient environment
Facilities Supervisor - Dudley, United Kingdom - Black Country Healthcare NHS Foundation Trust
Description
Job summary
Monday to Friday 28hrs a weekMonday to Thursday: hrs each day)Friday: hrs)
The role of the Facilities Supervisor Housekeeping is responsible for high quality housekeeping service and ensuring the service promote patient care on hospital and community site. To work within the Trust Facilities Management structure to ensure that the housekeeping service supports the clinical colleagues and ensures it integrates with Nursing in its provision of care and specifically infection, prevention and control. Key skills here include the ability to work in an effective and efficient manner whilst integrating and supporting the Facilities services within the clinical teams at the location.
Critical to the success of the role shall be the providing of a service that is safe, efficient and which delivers a quality environment in a timely manner that promotes the health and well-being of the service users and which is in line with the Dept. of Health, CQC, PLACE & NHS standards including the Hygiene Code & new government standards relating to food, hydration and better hospital food etc. Throughout the whole organisation.
The Facilities Supervisor Housekeeping will enhance the patient's experience by ensuring that the clinical environment is presented and maintained in a way which maximises the patient's sense of comfort, safety and well-being.
Main duties of the job
About us
Black Country Healthcare NHS Foundation Trust provides specialist mental health, learning disability, and community healthcare services for the population of the Black Country. Across the whole of the region we provide:
Black Country Healthcare NHS Foundation Trust was formed on 1 April 2020, after NHS England and NHS Improvement approved the merger of Black Country Partnership NHS Foundation Trust and Dudley and Walsall Mental Health Partnership NHS Trust.
Combining resources, strategies and talented workforce enables us to deliver a wider variety of outstanding services that are based on best practice and are continually improving.
As a public body, we are accountable to the people we serve. The Trust Board is responsible for determining the strategy and overall direction of the Trust in an open, honest, and transparent manner.
We're using our position as an NHS Foundation Trust to strengthen our ties with the local community. We have a large and growing membership, and we're always encouraging people to join our Trust as members. Members are kept informed of what is happening in the Trust, and their advice is sought on ways we can improve the effectiveness and responsiveness of our services.
Job descriptionJob responsibilities
Education/Qualifications
Essential
Desirable
Experience
Essential
Desirable
Knowledge
Essential
Desirable
Skills/Personal qualities
Essential
Desirable