Healthcare Assistant - Northampton, United Kingdom - CARE Fertility
Description
This is a really varied and wide-ranging role - it has everything from supporting nurses, midwives and the wider clinic teams in the coordination of treatments to patients while making sure they can have the best possible experience they can receive.
You'll talk to patients and support them throughout their treatment journey, provide them with information, resolving any queries or problems.
You'll provide emotional support to them using empathy and understanding, and if you need to, signpost them to our counselling support services.
You'll support patients' consultations with general healthcare duties such as taking their height, weight and blood pressure - you'll even be trained to perform phlebotomy (take blood samples from patients).
We have a diverse range of patients who have a diverse range of needs, at Care we have an inclusive approach and embrace diversity.
There is administration in this role - but it's not purely administration, you'll need to accurately input data, find information on the clinical patient database and follow the system pathways to ensure patient record are accurate.
About you:
You're a Healthcare Assistant in a hospital setting or fertility clinic, with an NVQ Level 2 or equivalent in Health and Social Care.
In addition to this you're flexible, eager to learn, are able to work alone, you have a strong understanding of delivering excellence for people, with accuracy and in a timely fashion.
Excellent communication is required as you'll be dealing with people from all backgrounds, making In and outbound calls where needed, delivering a high-quality patient experience and acting as a CARE Fertility ambassador in all of your interactions.
Location/Benefits:
We're based at 67 The Avenue, Northampton NN1 5BT.
This is a full-time role working 4 days a week across Mon-Fri from :00 with 1 in 2 Saturday mornings.
In a company where hard work and great results are recognised, you can look forward to a supportive culture of collaboration where we value each other.
- Salary of £22,000
- 33 Days annual leave (inc. 8 public holidays)
- Pension scheme
- Life assurance
- A range of other benefits including retail discounts, a wellbeing hub, holiday trading.
About us:
We're Care Fertility, we're the largest private provider of IVF and fertility treatment in the UK.
We draw on the knowledge of our wider team of over 600 dedicated doctors, embryologists, nurses and support teams who all work together to ensure our patients get the very best fertility treatment.
If you join Care, you can look forward to a challenging and rewarding role, with great results bringing great opportunity for recognition and promotion.
APPLY now to join Care Fertility
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