Senior Fleet Coordinator - Shrewsbury, United Kingdom - Enterprise Rent-A-Car

Enterprise Rent-A-Car
Enterprise Rent-A-Car
Verified Company
Shrewsbury, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Overview


As part of our ongoing expansion, Enterprise has an exciting opportunity for a
Fleet Coordinatorto join our teams for either of our
Shrewsbury, Manchester and Southampton offices.

The successful person could also be homebased/hybrid based


Salary

  • Negotiable based on experiences

Benefits

  • 25 days paid holidays a year + public holidays
  • Life Assurance 3 x Salary
  • Short Term Disability
  • Stakeholder Pension
  • Our 'promote from within policy' means you can go as far as your talent will take you

Hours

  • This is a full time position working 44.5 hours per week Monday to Friday and some Saturday mornings as required. Monday
  • Friday Shifts are 08:3017:30 and 07:3016:30 and will rotate

Location

  • Shrewsbury, Manchester or Southampton

Training and Development
This role offers fantastic progression opportunities via our in-house training and development program. We encourage all our employees to be the best they can be....

and we reward this commitment with £500 bonuses on completion of each training stage, thereare two stages in your initial training.

The training program will be around 10 months.

As you complete each task on the training roadmap you will mark your completion and your understanding and competence in that area will be accredited by one of the team.

There will be lots of different knowledge checks and activities along the way, so you'll always be taking the next step in your learning with us.

Training and development will be ongoing.


About us


Add an annual turnover of $23.9 billion to a rental and leasing fleet of over 1.8 million vehicles and you get Enterprise Rent-A-Car - a business that's grown into the largest global mobility provider in the world.


Enterprise Flex-E-Rent is its commercial vehicle rental division, providing services tailored to the needs of commercial vehicle hire customers from 28 locations across the UK, while boasting one of the largest and most diverse commercial vehicle rentalfleets.

Join us as a Fleet Coordinator and be one of the people driving our growth.

Diversity is a priority in all areas of our business.

We are proud to say we have been in The Times list of Top 50 Employers Where Women Want to Work every year since it was conceived 17 years ago and have been honored with many other awards along the way.

Enterprise promotes a positive mental wellbeing.

We have signed The Time to Change Employer Pledge and teamed up with Mental Health First Aid England to educate our employees.

Here at Enterprise Flex-E-Rent we currently have four Mental Health First Aiderson hand to listen, guide and support our employees during their careers.


Responsibilities


The role will involve learning how to assist customers with vehicle maintenance queries over the phone therefore a customer centric approach is required.

Working alongside our current team of Fleet Coordinators you should be able to check schedules and ensurethey are correct, plan, monitor and pro-actively control all routine maintenance and be able to react quickly to unplanned breakdown events.

You will be required to deploy Scheduled events into our existing network of internal workshops and mobile techniciansand utilize our core external suppliers for any accounts with an SLA in place to have maintenance carried out externally.

Another facet of the job would entail scrutinizing the costs for each job and ensuring the correct costs are allocated for each event.

This role offers fantastic progression opportunities via our in house training and development programmes.

We encourage all of our employees to be the best they can be, and diversity is a priority in all areas of our business.

We are proud to say we havebeen in The Times list of Top 50 Employers Where Women Want to Work every year since its inception, and have been honoured with many other awards along the way.


We are looking for an organised and proactive individual with excellent communication skills, who enjoys problem solving and working with customers and colleagues alike to ensure an exceptional customer experience.

You will be able to demonstrate a keenwork ethic and be looking to work in a fast paced environment.


In return we will offer a good salary with performance related pay which rises as you progress through our training programme.

You also get a whole host of benefits and a fantastic opportunity to develop your skills and career with Enterprise - a businesswith over 100,000 employees worldwide.


Qualifications

  • Transport/Fleet Maintenance/Vehicle Rental experience would be necessary.
  • Customer Service experience
  • Admin /experience in Microsoft Office.
  • Regardless of your socioeconomic background or educational history, Enterprise will always look at how you perform against our competencies and will judge you on that alone.
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