Microsoft 365 Administrator - Swansea, United Kingdom - SA1 Solutions
1 week ago
Description
Microsoft 365 Administrator
SA1 Solutions Ltd
Location:
Gorseinon
Salary:
£25-30K depending on experience
Position:
Full-time /Hybrid working
Vacancies Available: 3
About SA1:
SA1 Solutions is a leading Managed Service Provider based in South Wales offering services to over 100+ customers across the UK.
We have a skilled and motivated team with years of experience, we pride ourselves on our professional jargon free approach to IT Services.
We are a complete outsourcing solution that creates bespoke packages tailored to our customers' needs.We are also extremely flexible and capable of acting as a client's IT department or we can supplement an existing in-house IT function.
Our offering covers IT Services such as cloud computing, storage, backup, antivirus, telephony and broadband, as well as IT infrastructure solutions such as networking, data archiving, security and much more.
What we are looking for:
SA1 Solutions is looking to recruit an experienced Microsoft Office 365 Administrator to support and maintain the Microsoft 365 (M365) platform.
The applicants must have a proven background in a variety of environments and experience with supporting and implementing M36- Support global M365 migration, synchronization, and identity management.
- Support and provide management of Microsoft Azure environment.
- Serve as Subject Matter Expert (SME) for Exchange
- Exchange Online Administration.
- Troubleshoot and provide solutions to software and hardware faults.
- Perform post solution follow up to ensure end user satisfaction.
- VPN Management.
- Monitor Azure Resources and Log Analytics.
- Endpoint/Intune Management.
- Maintain inventory and deployment of licenses.
- Supporting the Group IT team on other projects as needed.
- Accurately document all work performed through ticketing system including details and outcomes.
- Ensure accurate and timely resolution of all assigned issues. Escalate product bugs or unresolvable cases
Required Skills :
- Experience supporting the Microsoft 365 Platform
- Windows 10 deployment / Windows Autopilot
- Azure Active Directory Connect Management and Multi-Factor Authentication
Desired Skills:
- Microsoft 365 Certification
- Experience in SharePoint to SharePoint Online management and configuration
- Experience working with end users domestically and internationally
- Excellent interpersonal, oral, and written communication skills
- Experience in building excellent client relationship
- Experience performing technical support for userfacing or End User Computing services.
- Ability to use openended questions and active listening to gather information on a problem
- Possess and maintain a positive attitude in various situations.
Salary:
£25,000.00-£30,000.00 per year
Benefits:
- Free parking
- Onsite parking
- Work from home
Schedule:
- Day shift
- Weekend availability
Ability to commute/relocate:
- SWANSEA: reliably commute or plan to relocate before starting work (required)
Experience:
- system administration: 1 year (preferred)
Work Location:
Hybrid remote in SWANSEA
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