Assistant Manager - London, United Kingdom - The Retail Partnership Ltd

Description

A fantastic and very exciting opportunity has become available to join a vibrant watch boutique in White City. This is a brilliant opportunity for a Supervisor ready for their next step or Assistant Manager looking for a new opportunity.

Main responsibilities will include:

• Train, supervise and motivate employees to achieve the goals of the store.
• Plan, organise and prioritise for yourself and the team to ensure optimum use of available time. Delegate tasks to the team as required.
• Motivate and develop team performance, ensuring focus on conversion and customer service.
• Produce team rotas.
• Monitor employee's performance, assisting the Store Manager with performance management, training and coaching of team.
• Assist in the implementation of induction programs for all new employees.
• Ensure stock management policies and processes are implemented and followed at all.
• Accurate reporting of all administration.
• Greet and serve all customers providing a friendly service and delivering a full and memorable experience.
• Contribute to the store reaching its monthly, quarterly, and annual sales targets.
• Ensure products are displayed in line with Company policies and procedures.

Person specification:

• Previous retail management/supervisory experience in fashion or accessories
• Exceptional communication skills with the ability to motivate colleagues and raise morale.
• Desire to provide exceptional customer service, exceeding the expectations of customers in all interactions.
• Driven to improve conversion and ensure the store and team meet KPIs.
• Uses initiative to support the Store Manager in running the store and providing ideas for improvements.
• Demonstrates leadership through coaching, development, ability to manage performance and strong motivational skills.
• Strong organisational and planning skills; ability to prioritise, delegate and meet deadlines.