Tours and Collections Assistant - Belfast, United Kingdom - Lynn Recruitment
Description
Are you passionate about heritage and culture? Do you excel in delivering exceptional visitor experiences? Belfast City Council is seeking a dynamic individual to join our team as a Tours and Collections AssistantYour Duties:
- As a Tours and Collections Assistant, you'll have the exciting opportunity to:
- Conduct public and private tours of City Hall and its surroundings, catering to diverse audience interests.
- Collaborate with internal departments to develop themed tours for special events and festivals.
- Assist in implementing efficient booking processes and financial management for tours.
- Support exhibition operations and provide assistance to visitors with queries.
- Develop, update, and interpret tour scripts in line with political and cultural sensitivities.
- Contribute to marketing activities and manage loan agreements for art and artefacts.
- Oversee storage and movement of cultural assets in compliance with conservation guidelines.
- Update art and artefact displays and databases, and provide training to casual tour guides.
- Record donations and provide operational cover when needed.
- Assist with general office administrative tasks and participate in project teams and events.
Your Profile:
Minimum of one year's relevant experience in each of the following three areas:
- Delivery of tour service and visitor experience.
- Working in a customerfacing environment, including cash handling duties.
- Utilising Microsoft Office and other specialised software to generate servicebased reports and statistics.
- Possess at least five GCSEs (grades A
- C), including English or equivalent qualifications.
Applicants must demonstrate:
- Communication and
Customer Care Skills:
Effective communication, both orally and in writing, with diverse stakeholders to uphold Belfast City Council's image.
- Organisational and
Team Working Skills:
Prioritisation of tasks, independent decision-making, collaborative teamwork, and innovative problem-solving.
- Information Technology Proficiency: Competence in using standard office and finance software.
Your Benefits:
- £12.80 per hour.
- Pension Contribution.
Additional Information:
- Full time, Temporary.
- Belfast Location.
- If this role isn't for you, Lynn Recruitment has a broad range of career opportunities to choose from. Get in touch via to find out more. #_
Job Types:
Full-time, Temporary contract
Pay:
£12.80 per hour
Benefits:
- Company pension
Schedule:
- Monday to Friday
Education:
- GCSE or equivalent (required)
Work Location:
In person
Reference ID:
RQ1247604
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