- Achieving individual sales revenue targets & activity
- Owning the sales cycle from lead generation to
- Generating and converting new business opportunities through dedicated prospecting and cold
- Managing the customer base to deliver first class account management with quality regular & timely review meetings. Upselling with Rightmove's product suite.
- Ensuring that all accounts have a clear understanding of Rightmove products & pricing structure, and to deliver value- added solutions against their business
- Interpreting data and information in review meetings with customers enabling them to better understand their business and the market/s within which they operate.
- To liaise with internal support functions such as Customer Services and Finance to ensure smooth management of the billing & administration process for your customer base, plus the provision of any supporting sales
- Work closely with your Telephone Account Management (TAM) and New Business Telephone Consultant (NBC) to maximize opportunities in your patch
- To attend monthly national/regional meetings
- To manage the day-to-day relationships with external parties in support of company objectives and
- To drive the satisfactory resolution of customer queries and disputes, g. in relation to invoice queries.
- To be a positive role model & ambassador of Rightmove company values and
- To take responsibility for self-development to support the achievement of personal objectives. Help to drive and support your team around you.
- Has proven outstanding sales and negotiation skills, and consistent over achievement of targets
- Demonstrates excellent relationship-building
- High conversions and thrives from closing New business
- Excellent objection handling skills
- Maximises time effectively, to insure optimum appointment levels
- Account Management experience (appx 30 % role requirement)
- Capability to get through the toughest of gatekeepers
- Shows resilience and tenacity when the going gets tough
- Experience working in a multi-product environment
- Ability to make tailored recommendations based on customer's
- Excellent Geographical planning, to optimise appointment levels
- Solid business acumen and a good level of industry knowledge
- A strong belief that 'good enough is never good enough'
- Structured, disciplined, energetic, committed to individual and group improvement
- Able to challenge ideas and ask probing questions
- Is a problem solver with the ability to take ownership and resolve issues
- Must be confident using a PC, particularly competent with Microsoft Word, Excel & Powerpoint
- Rightmove was meant to be called 'Doorknob.' But it didn't quite have the same ring to it
- There have been eight weddings between Rightmove colleagues over the past 16 years
- We still have employee #1 working at Rightmove
- We currently have 52 gnomes on our gnome tree
Commercial Account Manager - Milton Keynes, United Kingdom - Rightmove
Description
Commercial Account Manager
Field Based Role, Full UK Driving License Required - East Midlands & South Yorkshire
£40,000K - £50,000K plus commission and car
2/3 days in the field/2 days home based
We are looking for people ideally with experience of both new business development and account management, to focus primarily on targeting and acquiring commercial agents in a designated geographical area, to advertise their commercial properties on Rightmove. In addition, we need you to account manage and grow both newly acquired customers and existing customers so that the overall business goals of additional advert numbers and product saturation on site are achieved. This required revenue growth is expected to be achieved through persuasive face to face activity. You will possess the drive to overachieve KPI's and relish the challenge of both professional and personal development within a new business sector at Rightmove.
A typical week as an Account Manager might involve
We're looking for someone who
Ultimately, we care much more about the person you are, how you think and approach things, than a list of qualifications and buzzwords on a CV. Even if you can't say 'yes' to all of the above, but are smart, self-motivated and passionate about delivering great account management then get in touch.
What do our team say about working here?
"Working in commercial is like running your own business. It's not a 9-5 job, and it's not your average sales job – it's much
more.
'Everyone in the team is passionate about Rightmove and the growth of commercial. I feel really proud to work in the commercial
team and being part of its success"
'Working in the commercial team means being part of the area of the business with most potential for growth.
Joining the commercial department was the best decision I made and this was reinforced by the team welcoming me and sharing
their knowledge and experience at every opportunity'.
About us
We are on a mission to make the move easier and simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise and trust to make it happen.
A great success story, we're now the biggest home-grown web brand in the UK our traffic levels surpassed only by Facebook, Google, YouTube, eBay and Amazon.
Despite this success, we remain a down-to-earth bunch. To join us in our mission, we look to recruit people who share the same values and beliefs as we've always had, because Rightmove is people. We call it the secret to our success and why staying 10 years or longer, reaching 'gnome status', is simply the Rightmove way.
We encourage and support all Rightmovers to continuously develop themselves. Together we work towards the best outcome, both in terms of our technical solutions and continued business growth. We are always on the lookout for the great new people to join our team. If you are a smart and passionate initiative-taker then get in touch. You could be part of the next chapter of the Rightmove story Will you be 'Gnomed?'
Did you know?