Live Chat Advisor - Manchester, United Kingdom - Page Personnel Secretarial & Business Support
1 month ago
Description
As a Live Chat Advisor you will be a key player in providing an excellent sales and service experiences toexisting and potential customers via a live chat service.
Client Details
Our client is a leading insurance business who are based in the Wythenshawe area.
They are now looking to expand their company even further with a Live Chat Advisor and can offer excellent working patterns, incentives and a great work culture.
There hasnever been a more exciting time to joinDescription
As a Live Chat Advisor, you will be:
- Dealing with new and potential customers, customer service enquiries and renewing existing customers
- Retaining customers who wish to cancel
- Working towards team KPIs
- Keeping up to date with all changes to existing products along with new products that are
Profile
To be successful in this role:
- Have experience within live chat
- Strong customer focus
- Selfmotivated and enthusiastic
- Excellent communications, both verbal and written
- Strong organisational skills
- Ability to work well within in a team as well as independently
- Good time management
Job Offer
In return, our client can offer:
- 28 days holiday
- Clear career prospects
- Pension scheme
- Competitive salary
- Monthly incentives
- Excellent work culture
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