Credit Control Administrator - Salisbury, United Kingdom - Remus Management
Description
Your New Job Title:
Credit Control Administrator
Company:
Fexco Property Services
Location:
Salisbury
Hours: 37.5
About this Role:
Fexco Property Services are looking for a dynamic individual who is self-motivated, looking for stability and a career with a forward-thinking company, which is committed to the professional advancement and welfare of its people.
We are recruiting for a permanent Credit Control Administrator to join our busy client accounts department, playing a major role in our team dealing with all aspects of Credit Control.
Some Responsibilities you'll own:
- Working through the whole portfolio of the group to ensure credit control is carried out to the deadlines as part of a team.
- Processing of Overdue, Final Notices and Pre-Litigation Letters and associated Charges using the diary functionality within QUBE.
- Reviewing appropriate cases in a timely manner prior to solicitor referral, ensure a watertight case for litigation.
- Complete Land Registry Titles checks, as appropriate.
- On rota basis responding to Client queries via phone calls in relation to Client Accounts matters and assisting with queries and complaints.
- Making outbound phone calls relating to the collection of arrears, where applicable to Housing Associations and multiproperty owners.
- Liaising with the Property Managers to ensure the appropriate course of action before placing customers with debt collection agents and where relevant ensure Client Director approval has been obtained.
- Negotiating payment plans for property owners and bimonthly payment reconciliations to ensure payments are made.
- Any other ad hoc duties.
Experience required:
- Good level of proficiency with Microsoft Word and Microsoft Excel.
- Excellent communication skills, both verbal and written.
- A confident and assured telephone manner.
- Exceptional organisational skills and ability to work to deadlines.
- An effective and enthusiastic team player.
- Motivated and target driven.
- Strong attention to detail and high level of accuracy.
- Ability to work on your own initiative.
- Capable of working under pressure during busy periods.
- Experience of highvolume data management, transactions and controls.
- Multimailbox management.
- A desire/passion to collect debt.
Bonus Skills:
- Relevant service charge experience.
- Experience of using QUBE system.
Job Types:
Full-time, Permanent
Schedule:
- Monday to Friday
Work Location:
In person
Reference ID:
CC Admin
More jobs from Remus Management
-
Property Administrator
Brighton, United Kingdom - 2 weeks ago
-
Service Charge Administrator
Salisbury, United Kingdom - 2 weeks ago
-
Property Administrator
Chelmsford, United Kingdom - 1 week ago
-
IT Support Assistant
Salisbury, United Kingdom - 3 weeks ago
-
Handyman / Handywoman
London, United Kingdom - 4 days ago
-
Property Administrator
Plymouth, United Kingdom - 3 weeks ago