Flexible Office Advisor - Hardingstone, Northamptonshire, United Kingdom - Assist Insurance Services

Description

Based in our Northampton office, you will be part of a phone-based team working across both inbound telephone calls from customers wishing to renew and outbound calls to customers who are at various stages of the renewals process.

Whilst you may have worked in insurance before, it is certainly not essential as we will offer you full training and support through an induction and on the job coaching.

Assist Insurance Services is one of the UK's leading providers of leisure insurance products for caravans, boats, holiday homes, park homes and lodges.

In 2022, we were recognised by the insurance industry and announced as winners of two prestigious awards in one night, the 'Personal Lines Broker of the Year Award' and the 'Customer Care Award', which we are extremely proud of.

This year we received the 2024 Feefo Platinum Trusted Customer Service Award in recognition of the excellent service we provide to our clients, we take pride that our clients will receive an exceptional service every time they contact us and have the confidence they are in safe hands.

You will be provided full training on our products and systems, so whilst previous insurance experience would be beneficial it is not a requirement, and we welcome applicants from all industries and backgrounds.

• A flexible and proactive approach
• The highest standard of integrity, honesty, and quality of work.
• Unlimited monthly bonus scheme with an OTE increase by approx. £25 Days Holiday (Plus Bank Holidays) rising to 30 days based on service.
• An additional day off for your birthday too
• Career and professional development.
• Our contracts are offered on a full-time permanent basis, working 37.Monday - Friday 9am - 5.Saturday 9am - 1pm (Saturday's you will be required to work 1 Saturday in 4)