3rd Line Support Engineer - Cambridge, United Kingdom - EW Recruitment

    EW Recruitment
    EW Recruitment Cambridge, United Kingdom

    2 weeks ago

    Default job background
    Permanent, Full time
    Description
    Job title: 3rd Line Support Technician


    Salary:
    up to £50k


    Location:
    Cambridge


    My client is a driven and successful company, and they are looking for a 3rd line support Technician to join their team.

    This role requires someone who is process orientated, effective and has the ability to build rapport with their clients.

    They are a great company who are willing to invest time in their staff to be successful, they are looking for someone who has a previous background in IT and is looking for a long-term role.

    The ideal candidate will be someone who is a team player and a good sense of humour.


    Responsibilities:

    • Setting up and supporting small and medium business networks
    • Setting up/ supporting computer Networks
    • Installing PCs/ upgrading software
    • Building new servers to customer specification
    • Support servers remotely and on-site (2003, 2008, 2012, 2016)
    • Administration of IP Phone systems (via web-based interface)
    • Supporting customer applications

    Attributes:

    • Previous experience working for an MSP or Software house would be desirable
    • Team player
    • Keen to learn
    • Confident communicating over the phone