Programme Support Officer - Swindon, United Kingdom - UK Shared Business Services Ltd (UKSBS)

Tom O´Connor

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Programme Support Officer

Partnership & Change
**Swindon, Billingham or Newport
- flexible and remote working options**
Band D: £30,283


Here at UK SBS we are proud to deliver high quality corporate services where we provide HR, payroll, finance, IT and procurement services and expertise to our public sector partners.


Our staff are very important to us and we always try to go the extra mile to look after them.

We can offer flexible and family friendly working arrangements, great benefits including generous annual leave, supportive and inclusive work environments, and opportunities to learn and grow your career with us.

This role sits within our Portfolio Management Office (PMO) Team covering all aspects of the Portfolio Management lifecycle. The team covers a diverse range of activities to support the delivery of a programme's objectives.

As the Programme Support Officer, you will enable the smooth running of a large project or programme by supporting the programme manager through the operation of relevant management processes, and the co-ordination of business management actions and activities.


This role is key to ensuring that UK SBS is proactively managing and delivering the benefits of the necessary programme to all parties, ensuring there is a shared understanding of the scope and impact of the agreed changes.


You will be responsible for the following:

  • Assist programme managers in developing and maintaining programme plans and schedules.
  • Follow organisational agreed information management strategy and maintain and manage the programmes information management.
  • Coordinate programmelevel meeting and taking minutes and maintaining programmelevel documentation and records.
  • Track programme progress against the plan and identifying any issues.
  • Assist in programme budget tracking and financial management programme resource allocation and procurement.
  • Manage or facilitate the quality review process for the programme.
  • Implement agreed regular progress reporting mechanisms for all programmes and monitoring the routine progress of projects within a programme.


This role may suit someone already working in a similar environment and wanting to expand their knowledge and depth of skills, or maybe you are someone looking for your next career step.

Either way, if you can demonstrate the following skills and experience, we would love to hear from you:


  • Appropriate Foundation project management certification e.g. PRINCE2 or Agile
  • Has worked on a project/programme to deliver a specific outcome or has worked in a role which has clear deliverables set to it
  • An understanding of supporting risk management strategies and how they affect a project/programme.
  • Extensive experience working in programme/project deliver or a similar role


In return for your skills and experience, we can offer you flexible and remote working options for a 37hr week with start and finish times between 8am - 6pm.

Our team usually work from home and come into the office once a week, but we are flexible on this too.

If it helps, there is even flexibility on which office you base yourself from - Swindon, Billingham or Newport.

More information on the role and our benefits can be found here.

We look forward to hearing from you

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