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    Field Care Supervisor domiciliary care - London, United Kingdom - Bespoke Personnel Ltd

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    permanent Healthcare
    Description

    Domiciliary Field Care Supervisor - Up to £24500 per year + travel expenses in Westminster borough

    Position that includes one day per week on call on a rotating basis.

    Utilizing one-touch system.

    About the Company: XYZ Company is seeking a motivated individual to join our team as a Domiciliary Field Care Supervisor.

    Key Responsibilities

    • Conducting Service User needs assessments, care/support plans, and risk assessments.
    • Leading and attending the Service User's initial call to introduce the Care/Support Worker.
    • Building strong relationships with clients, social workers, and healthcare professionals.
    • Compiling client information and reporting weekly using Key Performance Indicator (KPI) forms.
    • Ensuring standards and weekly targets are met.
    • Organizing and attending Service User reviews.
    • Matching Service Users with Care/Support Workers in coordination with Care Coordinators.
    • Managing holiday and sickness cover.
    • Allocating unassigned calls during office hours and on-call hours.
    • Reporting changes in care schedules promptly.
    • Conducting on-call duties and recording activities.
    • Providing field-based training to ensure competency levels.
    • Maintaining up-to-date reporting documents.
    • Collaborating with the Quality and Compliance Manager.
    • Escalating complaints and safeguarding investigations as needed.
    • Assessing Care/Support Workers against Skills for Care Common Induction Standards.
    • Completing all filing related tasks in designated patch.
    • Completing additional assignments as required by the business needs.
    • Providing coverage for coordinators when necessary.


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