Business Support Officer - Hackney, Derbyshire, United Kingdom - AKTON Resourcing Ltd

Description

Business Support Officer
£21/hr
Hackney
Start date: ASAP

AKTON Recruitment is working closely with the local authorities and we are looking for a Business Support Officer in the Hackney months contract.

KEY ACCOUNTABILITIES:

1. To provide comprehensive and professional administrative support within Children and Families, ensuring that systems meet procedural requirements and that all work undertaken is produced to a consistently high standard.
2. To be accountable to managers for the maintenance of confidentiality, understanding that the work undertaken by Children and Families is of a sensitive and personal nature and must not be discussed or disclosed to any other person.
3. To provide telephone cover between 9am to 5pm ensuring that all contacts with the public and other officers is courteous and meets customer care standards. In consultation with your manager proactively participate in cover arrangements for example, annual leave, vacancies, sickness etc where the needs of the service require staff to be deployed temporarily.
4. To ensure that all correspondence received is date stamped and circulated to staff within agreed timescales and that correspondence sent out is accurate and drafted to a high standard.
5. To act as first contact point for enquiries (some which may be complex and/or contentious) from other staff, members of the public, representatives of outside organisations, agencies etc. giving relevant information and dealing with queries where possible and where not possible, to direct people to the person they need to speak to.

EXPERIENCE