Sales and Service Administrator - Hull, United Kingdom - Agenda Resource Management

Agenda Resource Management

Verified Company

Hull, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Basic Requirements:

Good knowledge of standard office software programmes, including Microsoft, Sage200, SageCRM and similar systems
Exceptional communication skills both written and verbal
Proven level of customer service standards and previous office sales experience
Experience in Customer Relationship Management (CRM) systems. Previous experience in using the SalesForce and iAuditor system would be an advantage
Knowledge in administrative sales and processes
Able to organise and prioritise tasks
Experience working with a team and in a standalone role
Confidence in liaising with clients
Effective decisionmaking skills.

Duties and Responsibilities:

Managing daily activities and workflow for UK sales and service contracts
Creating quotes in coordination with the sales and service team
Procurement of stock items and unique components
Overseeing customer service, dispatch/ logistic, collections, and data entry
Working with the sales and engineering teams to receive and schedule incoming sales leads and service contracts
Learn system software and improve efficiency
Prepare documentation, maintain accurate records and files
Use accounting systems to manage and track quotes, sales orders, and invoices
Follow instruction on additional tasks as instructed by the Operations Manager when needed.

What you can expect from us:

Ongoing commitment and support towards personal development, regular personal reviews, structured career path and personal funding set aside for training in an annual training bank account.
Following successful completion of your probation your salary will increase.
Significant benefits through Agenda's participation in the 'Great Place to Work Scheme', including your birthday day off, free parking and Health Scheme (after passing your probation period)
Regular company social events, dress down days and charity fundraising activities for Agenda's chosen annual charity.
Monthly employee awards in recognition of commitment to our values, and the opportunity to have your thoughts heard through forums/suggestions which are subsequently reviewed and discussed by senior management.
Agenda and its clients only employ people _who are passionate about animal care and welfare, people with integrity who are honest and trustworthy and who have a great work ethic. To enable us to hire the very best people, we will conduct a comprehensivebackground and preemployment screening, an essential part of Agenda's recruitment process._