Onboarding Coordinator - Belfast, United Kingdom - Morgan McKinley
Description
The Onboarding Coordinator will have responsibility for supporting high-volume recruitment across Europe.Job Purpose:
- Develop relationships with users across the business (Hiring Managers, Procurement, HR) in order to successfully onboarding temp staff. Performs onboarding, maintenance and offboarding activities for the Non-Employee Management System (NEMS)
- Maintenance of system data during nonemployee life cycle
- Act as SME for business area regarding nonemployee Management
- Understand and ensure compliance against the bank's Policies regarding nonemployee Management
- Follow documented processes regarding nonemployee Management
- Working as part of a Team providing support to a wide spectrum of Senior Stakeholders
- Acting as the first point of contact for queries from clients and escalating as appropriate for resolution
- Managing a workload of queries to resolution
- Delivering/supporting process improvements, automation, quality/controls around operational and team excellence
Knowledge/Experience:
Essential:
- Knowledge of Staffing Industry or Vendor Management systems
- Minimum 2 Years' experience of working in an admin or business office environment with the use of inhouse computer systems.
- Minimum 1 Year experience of Relationship management including internal and external clients/stakeholders to demonstrate ability to provide excellent customer service.
- Experience of using MS Excel to present data and/or create reports
- Previous Financial Services/Banking/Onboarding/Staffing industry experience
- Experience with automated endtoend sourcing tools including implementation and organizational change management.
Skills:
- Microsoft Office including Outlook, Excel, Word and Powerpoint
- Able to grasp and master new requirements and related knowledge.
- Relationship Management.
Qualities:
- Strong organizational and detail orientation
- Ability and experience working in a fast paced, high pressure environment
- Ability to multitask on a consistent basis
- Strong problem solving capabilities
- Excellent written and oral communication skills
- Clients come first build long term relationships with clients by putting their interests first.
- Work collaboratively to get the job done.
- Accuracy and attention to detail pays particular attention to detail and accurate data/work.
- There is always a better way seek opportunities for improvement and innovation.
- Adaptability flexible approach and attitude to role with a willingness to adapt to needs and demands of business.
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