Remote Service Manager - United Kingdom - Livestock Information Ltd

Description

Are you highly organised, with a meticulous attention to detail and the ability to manage both solo and as part of a project group? Do you have experience of Microsoft Azure SaaS, PaaS and IaaS disaster backup, resilience, and recovery patterns?

At Livestock Information Ltd, our mission is to be an outstanding service provider of livestock data, empowering government, industry, and farmers to effectively manage disease and infection control, whilst enhancing productivity and innovation in agriculture.

A Day in the Life of Service Continuity Manager

As the Service Continuity Manager, you will be responsible for overseeing risk management across live services, including service wrap, IT operations, and security operations.

Your role is essential in maintaining the resilience and continuous operation of our business services in the face of various risks.

In this position, you will drive the development, implementation, and management of our risk management strategy, as well as our disaster recovery and business continuity strategies.

Drive and refine the development and implementation of comprehensive disaster recovery and business continuity plans, coordinating across functional teams, suppliers, and external partners
Perform extensive risk assessments and business impact analysis, identifying potential vulnerabilities within our live services and operational frameworks
Develop, oversee and report the execution of risk management strategies and action plans, ensuring they align with the organisation's broad risk management goals and continuity objectives
Manage the disaster recovery and business continuity product backlog, facilitating agile ceremonies and ensuring project milestones align with business needs
Compile and present detailed reports on recovery test outcomes, and progress to senior management, highlighting risks, mitigation efforts, recovery readiness, and recommendations
Advocate a culture of resilience by owning training sessions and exercises, raising awareness, and preparing the organisation for potential challenges
Stay abreast of industry standards, regulations, and best practices in risk management and business continuity, integrating new methodologies and tools as appropriate
The Service Continuity Manager sits within the Service function and reports to the Service Director.
5-10 years of experience in enterprise risk management, disaster recovery, and business continuity planning, with a strong focus on ISO31000 and ISO22301
~ Expertise in implementing risk management and business continuity frameworks according to industry standards (ISO 31000, ISO 27005, ISO 22301, etc.)
~ Experience of Microsoft Azure SaaS, PaaS and IaaS disaster backup, resilience, and recovery patterns
~ A proven ability to define and mature policies and coordinate successful recovery strategies, with specific experience in conducting disaster recovery tests
~ Excellent stakeholder management skills, capable of fostering collaboration across departments and with external partners
~ Highly organised, with a meticulous attention to detail and the ability to coordinate both solo and as part of a project group
~ Industry-recognised qualifications such as ISO 31000 Risk Manager, Management of Risk (MoR) Practitioner, ISO 22301 Lead Implementor or Auditor, or similar

Remote-first working set up
~33 days annual leave, inclusive of Bank Holidays
~4 x annual salary Life Assurance
~ Market leading pension through Legal & General

~ Enhanced Parental leave
~ Excellent learning, training and, career development opportunities and funding
~24/7 access to our Employee Assistance Programme
~ The interview and assessment process for this role will involve a telephone interview with our Talent Team, followed by a first stage and a final stage interview. All interviews will be conducted fully remotely via MS Teams.
Diversity statement
At Livestock Information, we value diversity and believe that every individual brings different strengths.

We understand that not everyone may possess every single skill outlined in this job description, but if you believe you have a solid skill set that enables you to excel in this position then we really encourage you to apply.

Livestock Information Ltd. cannot sponsor work visas at this time.

Does not discriminate based on race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.