Compliance Assurance Manager - Chatham, United Kingdom - InterQuest Group

Description

Are you passionate about ensuring adherence to regulatory requirements and delivering excellent customer outcomes? We are seeking a dedicated individual to join our team as a Compliance Assurance Officer. In this role, you will be responsible for conducting risk-based assurance activities across our organization in line with the Group Annual Compliance Assurance Plan.

Key Responsibilities:

• Conduct timely Compliance Assurance reviews, focusing on Customer Journeys and Thematic Reviews, to ensure compliance with policies, procedures, and regulatory requirements.
• Identify and assess the impact of Compliance and Conduct breaches, communicating implications to relevant stakeholders and facilitating actions to address issues identified.
• Take ownership of operational objectives and performance standards, ensuring compliance and delivery of high-quality assurance activities.
• Prepare concise and accurate reports, highlighting findings and recommendations for improvement or remediation actions.
• Conduct focused customer outcome reviews across various product lines, leveraging expertise to assess outcomes and propose enhancements.

Qualifications and Skills:

• Demonstrated understanding of regulatory requirements and compliance frameworks.
• Strong analytical skills with the ability to identify risks and issues effectively.
• Excellent communication skills, both written and verbal, with the ability to convey complex information clearly and concisely.
• Proven ability to collaborate effectively with cross-functional teams and stakeholders.
• Detail-oriented with a commitment to accuracy and thoroughness in all tasks.