Head of Portfolio Management - London, United Kingdom - BNP Paribas

BNP Paribas
BNP Paribas
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
HEAD OF PORTFOLIO MANAGEMENT (


JOB NUMBER:
LON1991)


The role
Head of Portfolio Management
role is to run our portfolio management, working across both local and National Client portfolio so as to:

  • To manage and provide leadership to our Portfolio Property Management team in London
  • Be a market figurehead and provide sector expertise in the Portfolio Management space.
  • Provide an effective estates service in accordance with our clients Contracts
  • Taking a proactive view of our client's portfolio identifying opportunities where service can be improved or added value realised.
  • Ensure that the service provided are in line with our clients Contracts and also the SLA's/KPI's
  • Instructing and directing 3rd parties on the estate including solicitors and other professional advisers
  • Developing and maintaining a strong working relationship with individuals within our Clients business.
  • To manage client contracts
  • To assisting with the growth of our property management business and to play a role in business development. Including leading large portfolio tenders.
  • Ensure that the team work in line with BNPPRE processes and procedures

Key deliverables

  • Main point of contact in respect of the portfolio clients
  • Set, manage and report on the Portfolio Management business plan as part of the wider Department business plan.
  • Lead client reporting in relation to all Landlord and Tenant matters to each of our clients
  • Develop and maintain strong client relationships
  • Maintaining the client database in a timely and accurate fashion in accordance with agreed procedures and timescales
  • Proactively identify opportunities where business can be generated
  • Liaise and develop working relationships with other parts of BNPPRE to maximise cross selling opportunities
  • Reporting to clients on a regular basis in accordance with clients requests both ad hoc and structured
  • Ensure delivery of service by generating effective working relationships with other members of the team both in Birmingham and Nationally
  • Provide best in class customer service to internal and external customer base
  • Maintain regular and effective communication with clients and tenants
  • Ensure compliance with all internal procedures and policies e.g. Procurement, Finance, Compliance, HR
  • Maintain good staff morale and staff retention

Person specification

QUALIFICATIONS

  • MRICS or similar
  • Degree level education
  • Clean driving licence

EXPERIENCE/SKILLS

  • Working with Clients at a high level
  • Broad knowledge of commercial property gained either in Private Practice or the Corporate Sector
  • Management of Property portfolios with evidence of effective delivery
  • Growing the business both organically and through new leads.

_We are proud to offer award-winning benefits to support and reward our employees:_
-
_Heath & Leisure:__ Private medical cover, 30 days annual leave + public holidays (the option of purchasing up to 5 additional days via flex benefits), health screening, gym discounts, wellbeing support, volunteering opportunities, c_ycle to work scheme, eye care voucher, travel & retail discounts, travel insurance, concierge service, kids pass, open fairways golf card, _great company culture and social events (including sports teams, charity events, art pass), perks at work _
-
_Financial:__ Pension, life assurance at 8 x basic salary, group income protection, long term disability insurance, interest free season ticket loan, bonus scheme - you will be eligible to participate in the Company's Bonus Scheme, share incentive plan, financial and mortgage advice_


Primary Location:
GB-ENG-London


Job Type:
Standard / Permanent


Job:

FINANCIAL AND TECHNICAL EXPERTISE

Education Level:
Other Degrees / Certifications / Vocational, Technical or Professional Qualifications


Schedule:
Full-time
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