Non-trading Team Leader- Swansea - Bestway

Bestway

Verified Company

Swansea, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are currently looking for a Non-Trading Team Leader to join the team, based at our Swansea branch:
Camffrwyd Way,
Swansea Enterprise Park,
Swansea,
SA6 8QD

You will be responsible for effectively lead on and managing the non-trading responsibilities of the branch operations, in particular Administration and Health & Safety.

You will be supporting and assisting the Operations Manager in achieving and exceeding all depot KPI's, targets and objectives.

Key duties will include:
-

Ensure all administration processes within the depot are carried out efficiently, effectively and in accordance with any legislative guidelines and procedures.
Ensure full compliance of any Health & Safety activities within the depot.
Control of customer credit and debt.
Control of customer credit notes and claims.
Pricing and File Maintenance.
Meet or exceed all Customer Satisfaction targets and scores.
Drive the standards for great customer satisfaction ensuring a consistently positive shopping experience.
Ensure all company policies and procedures in relation to administration are effectively implemented and embedded.

We're looking for someone with:

Exceptional knowledge of systems and procedures
Up to date knowledge of Health & Safety policy and procedures
Highly organised and exceptional planning skills with the ability to manage and prioritise various tasks
Excellent data analysis skills
Good problemsolving skills with the ability to think of solutions outside of the norm
Strong time management skills
Significant experience of delivering both excellent Customer Service and Customer Satisfaction results
Excellent and inspiring leadership and team building skills
Empathetic and empowering leadership style with the ability to give clear direction and delegate confidently
Excellent verbal and written communication skills
Excellent listening skills

In return for your hard work and commitment we offer:

30 days annual leave (including Bank Holidays)
Company pension
Free parking on site
Supportive training and equipment to help do your role effectively.

Details:

Job type: Fulltime, permanent
Salary: Very competitive
Hours of work: 44 hours per week
Shift: Week1, 6 days
Week2, 5 days

About Bestway:

With 59 branches, a customer base of 100,000 retailers and a product range of over 25,000 items - Bestway is the largest independent food wholesaler in the UK.

We've achieved our success by offering the best prices, service, and choice to help retailers build their businesses.

At Bestway, we're passionate about meeting our customers' needs and working as a team to grow our business.

So, if you're looking for an opportunity to make an impact in an ambitious company that's built its way up from humble beginnings, you could be the person we're looking for.