Resource Coordinator - Egham, Surrey, United Kingdom - Cantello Tayler Recruitment

    Cantello Tayler Recruitment
    Cantello Tayler Recruitment Egham, Surrey, United Kingdom

    1 month ago

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    Description
    Resource Coordinator
    Cantello Tayler Recruitment are currently recruiting for a Resource Coordinator to join our client based in Egham.

    The successful Resource Coordinator will be responsible for:

    • Dispatching and controlling efficient schedules for all engineers
    • Ensuring all engineers are logged in to resource management and on target
    • Liaising/chasing engineers throughout the day regarding SLA's
    • Updating CRM
    • Providing first point of contact for scheduling support
    • Assisting with retrieving engineer Service Reports
    • Ensuring performance targets are achieved and SLA's are met The Resource Coordinator will have:
    • Experience of incident-based ticketing systems
    • Experience of CRM systems
    • Experience of SAP
    • Experience of working in an AV / VC technology arena
    • Previous Customer Service experience If this Resource Coordinator role is of interest to you please click apply or contact Charlotte Harding in our Egham office #J-18808-Ljbffr