Helpline Support Administrator - Wakefield, United Kingdom - Juice Personnel

Juice Personnel

Verified Company

Wakefield, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Helpline Support Administrator- Key role information

Date added:
Hours: Working Hours Following a 4week rota working hours between 9am and 8pm
Weekends involved (10 am to 7 pm)
Wage: Pay Between £7.49 and £10.42 per annum (depending on age)
Sector: Commercial
Location: Wakefield

An exciting opportunity
:

Helpline Support Administrator:

Juice Personnel are working with an amazing company who are the leading new homes specialist, working with new house builders, lenders and a nationwide network of estate agents, who offer a broad range of Mortgage Services.

Due to expansion within the teams, they are now looking for Helpline Support Administrator.

This would be a great role for a school leaver/college leaver to kick start their career into an office-based environment and be taught all the skills they need.

Could this be you?:

Keep Looking:

The Role:

Data input
Assist in maintaining on going accuracy and efficiency with the Helpline department
Provide administrative support for the Helpline Sales Process
Daily ad hoc task allocation
Follow the agreed process in keying Agreement in Principles for customers wishing to purchase with our housebuilder clients
Collating and Maintaining Reports
Provide the highest level of service to our customers
Provide the highest level of service to our housebuilders
Ensure the requirements of the Data Protection Act are met
Provide administrative support to the operation of Group Helplines
Ad hoc duties as and when required by Team Leader, Group Helpline Performance Manager and Managing Director

About You:

Experience in dealing with administration
Leading by example
Confident telephone manner
Excellent communication skills
First rate customer service skills
Microsoft Office including Excel, Word and Outlook

Benefits:

Permanent Full Time Role
One hour lunch each working day
Extensive training coupled with an ongoing support and development program
28 days paid holiday including Bank Holidays
Get your Birthday off each year. (Once Probation Completed)
Unrivalled opportunities for progression, promotion and personal development in an expanding and market leading business
Contributory workplace pension
Generous Staff referral bonus scheme
Free Blue-Crest Prevention plus health screening
Free onsite Car Parking
24/7/365 Wellbeing Support Service available to you and your spouse/dependents