Boutique Charity Shop Manager - Derby, Derbyshire, United Kingdom - Life Charity

Description

We are currently recruiting for a reliable Shop Manager to join our retail team and assist in the smooth operation of our charity shop in Derby.

You will be required to work flexibly and cover Saturdays.
Life's a national pregnancy-support charity.

Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.

Highly organised, hard working, creative, self starter who thrives and can easily adapt within an ever changing environment.

• Proven management experience in meeting and exceeding revenue targets in a high turnover retail or charity sector environment.
• Using email systems, Office 365 and online resources; be aware of and be open to the role of social networking and e-commerce)

Retail:

• Optimise sales in the shop, including initiating sales promotion, ensuring that the best selling goods get maximum amount of space and implementing an effective pricing strategy.
• To make sure that the ambience and layout of the shop, as well as the window displays are maintained to a high standard and visually merchandised.
• Ensure that the shop has enough stock to optimise sales, by driving stock procurement through over the door donations and partnerships in the local community and to ensure there is effective stock management and consistent stock rotation within the shop.
• Drive gift aid sales by ensuring all potential donors are approached with the option to gift aid and that all associated admin is dealt with as per the company guidelines.
• Maintain the shop equipment in good order.
• Keep up to date with other local charity shops to ensure that the Life charity shop maintains a competitive edge.

Keep the Head of Retail and Line Manager updated about necessary repairs and maintenance of the shop, agreeing on action plan and costs.

The shop manager is responsible for arranging for the work to take place.

• The main key holder for the shop will be the shop manager and it will be their responsibility to delegate key holding to volunteers in line with Life's Key Holder Policy.
• Responsible for security of shop takings, including the safe storage of the shop takings. Carry out regular risk assessments according to Life's policy and for ensuring health and safety procedures issued by the charity are understood and implemented by all staff and volunteers.
• Maintain health and safety records, reporting and recording all serious incidents and injures to head office in line with Life's policy.
• To make sure that electrical equipment is properly maintained, in line with legislation.
• Undertake regular fire drills and ensuring that fire equipment is serviced in line with legislation.

Reporting of weekly income figures for the Head of Retail on a weekly basis.

• Maintain good contact with their Line Manager, including suggesting improvements of the operation of Life charity shops.
• Liaise regularly with other shop managers and assist in mentoring new shop managers as requested.
• Attend mandatory training meetings to drive own personal development and learn new skills.
• Responsible for managing and training all shop volunteers in line with the organisations policy.
• Oversee the recruitment of shop volunteers and for ensuring that there is adequate volunteer cover for the shop.

As well as ongoing development and training, we offer our:

• A generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays, (for full-time positions, pro-rated for part-time positions)
• Extra annual leave for long term service
• Length of service awards
• Company Pension Scheme
• Discounts at your local and national Life shops

Life is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults.

We are committed to ensuring diversity and gender equality within our organisation and encourage applicants from all diverse backgrounds to apply.

Life takes its obligation to protect the rights of children and vulnerable people very seriously;