- Background in Administration, Business, Law, Health or Social Work or 2 years in an office environment
- RSA II or equivalent
- NVQ Level 3 in administration or equivalent experience
- Experience of working in the NHS environment
- Knowledge of the DPA, GDPR, AHR, FOIA
- Experience of multi agency/professional working
- Experience of working of the RiO information system, Safeguard, PDT, NTWPI and Health Records
- Excellent interpersonal and diplomacy skills
- Excellent presentation skills both written and verbal
- Information technology skills including email, internet, spreadsheets, database
- Communication & Organisational skills
- Ability to work under pressure and meet tight deadlines
- Proven credibility to achieve and maintain quality relationships with consumers internal and external
- Highly motivated and enthusiastic
- Willing to learn and constantly updated knowledge base
- Understanding of sensitivity of this work
- Confidentiality
- Good team worker
Disclosures Processor - Newcastle upon Tyne, United Kingdom - Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust
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Description
Job summary
A unique and exciting opportunity has arisen to join the Disclosures Team based at either St Nicholas Hospital in Newcastle upon Tyne or, Carleton Clinic in Cumbria as a Band 3 Disclosures Officer. This is a permanent full-time position ( hours a week).
Applications are invited from a suitably qualified and experienced person to join our busy and dynamic Team. The post holder will ideally have relevant Data Protection Act experience, experience of working as a member of a very busy admin team, be flexible and friendly in their demeanour, hold a high standard of IT skills and knowledge and usage of RiO.
Previous applicants need not apply
Main duties of the job
The post holder will be required to acknowledge receipt of requests, collate the required information, identify third party information and/or any contentious information, liaise with the appropriate healthcare professionals and requestor and prepare the records for disclosure including any redaction of information as directed by the appropriate healthcare professional. In addition to facilitating the disclosure process, the post holder will provide support to Trust employees of all levels, service users, careers, and external organisations regarding queries around confidentiality and information sharing.
The post holder will also provide cross cover as needed to the Records Department.
It is essential that the post holder demonstrates an eye for detail, has excellent interpersonal skills and practical administrative experience.
About us
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
Job descriptionJob responsibilities
Please note to apply for this role you must have the right to work in the UK. CNTW NHS Foundation Trust will not provide sponsorship for this role.
Please find attached job description for full details.
Advertising date : 17th April 2024
Closing date : 1st May 2024
Previous applicants need not apply.
Person SpecificationQualifications and Education
Essential
Experience and Knowledge
Essential
Desirable
Skills and Abilities
Essential
Personal Attributes
Essential