- Onsite role withtravelling required Based in Bristol (some work fromhome
- 5 years demonstrable commercial experiencein IT support services or consulta
- Full UKDriving Licence(required)
- Make regularvisits to client schools to provide effective onsite responses to arange of IT networking and enduser supportrequests
- Use robust and developing knowledge tosupport across IT services and technologies including MicrosoftGoogle and Apple platforms
- Process and escalateincoming requests for support both onsite and remotely via thehelpdesk
- Participate in project work at clientsites with the potential for developing the direction and scope ofthese projects in the future
- Work closely withour expert Account Managers to provide holistic technical supportand consultancy for valued clients inschools.
- Competent in workingwith clients customers and colleagues of all levels ofseniority.
- Practical working knowledge offirewalls and HP Aruba switches in the Education or Public sectorsideally
- Windows AD Microsoft Office 365 andAzure AD
- MS InTune devicemanagement
- Welldeveloped networktroubleshooting skills
- Knowledge of LAN &WAN technologies
- Some VMWare and MicrosoftHyperV experience (desirable)
- Some experiencein recent Microsoft Serverbuilds
- Experiencewith Google Workspace For Education(desirable)
- Relevant certification inNetworking (e.g. CCNA) and/or Microsoft
- Additionalleave
- Companyevents
- Companypension
- Health & wellbeingprogramme
- Profitsharing
- Referralprogramme
- Sick pay
- Workfrom home/hybrid
IT Field Service Engineer home-based own car rqd - Manchester, United Kingdom - SkyeBiz
2 days ago
Description
ShortDescription
Our client islooking for a driven 2nd Line IT Technician to join theirworldclass company.
BulletPoints
Full JobDescription
Our client is afastgrowing education technology provider delivering managed ITservices to over 500 schools and Multiacademy Trust clients acrossthe UK. With 35% YoY growth over the past two years our clients arerecognised as a worldclass employer by Best CompaniesIndex.
What you willdo
What you willneed
Why work for ourclient
Our client is recognised by theprestigious Investors in People accreditationservice as a Gold standard company. What doesthis mean They are committed to investing in the health andwellbeing of their staff and have recognised structures in place tosupport progress and selffulfilment at work. Our client isdedicated to treating every applicant equally. They encouragediversity and inclusion and actively promote this ideology withinour communications and policies.
Basicsalary with exceptional benefits Mileage expenses reimbursement(own car essential and full driving licence) Laptop and phone Workuniform polo shirt & fleece
Salary: per year
Benefits: