Tenancy Enforcement Officer - London, United Kingdom - tower Hamlets

tower Hamlets

Verified Company

London, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

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Tenancy Enforcement Officer:

The Role:
Fixed Term 12 Month Contract
The Housing Options Service is looking to recruit a Tenancy Enforcement Officer.

This is an exciting role where you would be responsible for the investigation of anti-social behaviour and allegations of fraud in Council Housing, in particular, temporary accommodation.

You would need to seek solutions and appropriate resolution of anti-social behaviour complaints in conjunction with other Council departments, Police, and other agencies.

Requirements:

Understanding of the duties owed to customers threatened with homelessness/actual homelessness under relevant legislation.
Ability to take incremental and progressive enforcement action.
Ability to work alone in sometimes difficult environmental situations with clients who have challenging behaviour.
Experience working in a similar role would be an advantage.
Enthusiasm and strong motivation with a 'cando' attitude.
Ability to immediately deliver, working to tight timescales.
Ability to present complex issues clearly and concisely, both orally and in writing, and to develop appropriate promotional material.
Advanced IT skills in relation to Word, PowerPoint, Excel, MS Project, Visio or other project tools.

Interviews will be held shortly after the closing date.

Additional Details

Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough.

We want people who aspire to our TOWER values:
Together; Open; Willing; Excellent; Respect.

Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups.

We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class.

We welcome applicants interested in flexible working arrangements and also applicants who live in the borough.

Files:
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