Homeownership Officer - Winchester, United Kingdom - DG Partnership Ltd
Description
Homeownership Officer - £27,852 - £31,099 + Benefits - Winchester, Hampshire
The Role
Do you have previous experience working in a customer facing role in a social housing environment? If so, then this is the job for you.
Winchester City Council is looking for a Homeownership Officer who will support the Homeownership Services Manager to provide a professional housing management service to the Authorities homeownership portfolio ensuring obligations of the leases/transfersand the statutory obligations of the applicable Acts are met.
Key Responsibilities:
The key responsibilities of a Homeownership Officer include, but are not limited to:
- First point of contact for shared owners, leaseholders, Partnered Home Purchase, Assured Short hold Tenants and freeholders
- Preparing responses to preassignment and remortgage enquiries and the administration of completion statements ensuring that service charge revenue is secured
- Calculate S125 service charge and improvement costs for all new RTB sales for approval by the Homeownership Services Manager.
- To generate, calculate and process direct debits and accounting adjustments for homeownership accounts on Orchard and process any unpaid direct debits in line with set policies and procedures
- Process lease extensions and liaise with valuers and both external and internal solicitors
- To undertake day to day administration for homeownership management as required
- To maintain an uptodate knowledge of current legislation and good practice
- To issue annual notices and market valuations for all shared ownership and leasehold properties in line with current legislation
- To assist with the implementation and management of policies and procedures for homeownership services
The Company
Winchester City Council manages a wide variety of services.
We have responsibility for planning, housing, waste collection, Council Tax and Business Rates collection, leisure services, tourism, benefits administration and many more services.
The Benefits
- Employer paid health cash plan.
- Salary sacrifice scheme for cars and bikes.
- Casual car user allowance.
- Discounts at a range of major high street brands and the two leisure centres in the district.
- 25 days annual leave per year (pro rata) rising to 32 days dependent on length of service.
- Flexible working arrangements.
- Option to buy up to 5 days additional annual leave.
- Membership to the Local Government Pension Scheme.
- Support for continuous professional development.
The Person
The key skills and qualities of a Homeownership Officer are:
- Professional Certificate and or Diploma in Housing or equivalent qualification.
- Educated to A Level standard (or equivalent).
- Excellent written and numeracy skills.
- At least two years' experience working in a customer facing role.
- At least two years' experience working in a social housing environment.
- Must be able to meet the travel requirements of the post.
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