Medical Support Secretary - Bolton, United Kingdom - Bolton NHS Foundation Trust

    Bolton NHS Foundation Trust
    Bolton NHS Foundation Trust Bolton, United Kingdom

    2 weeks ago

    Default job background
    Permanent
    Description

    Job summary

    We are looking for a highly organised medical support secretary, with previous experience in a similar setting to undertake this challenging role within the Gynaecology Service, based at the Royal Bolton Hospital. You will work alongside our current women's health administration team to carry out clinical correspondence typing, co-ordination of patient's case notes/test results, appointments and telephone messages, amongst other general office duties.Candidates should be articulate, capable of undertaking a demanding workload and able to demonstrate a significant level of initiative. Candidates should possess advanced keyboard skills, including GCSE English Language and Mathematics Grade C or above.

    You must be able to demonstrate excellent communication and interpersonal skills, the ability to prioritise workload and be able to work with little or no supervision. You should be able to integrate well with the existing team and have a genuine desire to provide a quality service to all patients and knowledge of the NHS are desirable.

    Main duties of the job

  • Typing of day-to-day correspondence on behalf of the medics/nurses.
  • To provide the secretarial support to clinics and meetings including creating and distributing lists and collection and filing of medical records.
  • Ensuring investigation results are available as required.
  • Use relevant IT systems and databases.
  • Respond to telephone queries.

    • About us

    Here at Bolton our patients are at the heart of everything we do. We ensure our patients receive the highest quality of Care and are guided by our Trust Values. We are proud that our Trust is a centre of excellence for maternity, neonatal and care for children, and that it has been rated as Good by the Quality Care Commission (CQC). This is in recognition of the patient experience and quality of care that our staff provide to patients. It is also supported by our Nursing, Midwifery and Allied Health Professional Framework for Professional Practice.

    The aims of this Trust are to improve the health of and provide the best possible care to the population in which we serve and ensure that our staff have joy and pride in their work. We are striving to recruit a workforce that reflects the communities in which we serve. We value our staff and can offer excellent opportunities for further training and development. We are keen to reflect our local population and therefore applications from all sectors of the community are welcomed.

    Job description

    Job responsibilities

    For detailed job description and main responsibilities please see attached job description and person specification for the role.

    Person Specification

    Qualifications

    Essential

  • Education to GSCE Level including English and Maths

    • Desirable

  • RSA II Audio Typing or equivalent
  • ECDL/ICT or equivalent computer skills

    • Experience

    Essential

  • Previous experience as a medical, relief or trainee secretary
  • Experience of working in a busy office and dealing with conflicting demands

    • Desirable

  • Familiarity with Gynaecology and Women's Health
  • Medical Terminology

    • Skills

    Essential

  • Able to work as part of a team
  • Strong keyboard skills - accurate typing, excellent attention to detail
  • Ability to work under pressure

    • Desirable

  • Ability to use
  • Ability to use G2/speech report

    • Knowledge

    Essential

  • Commitment to and understanding of Confidentiality
  • Knowledge of software packages, word, excel

    • Desirable

  • Understanding of Data Protection
  • Knowledge of hospital computer systems
  • Knowledge of Medical Terminology

    • Other

    Essential

  • Able to adopt a flexible approach when required by the needs of the service.