Technical Support Officer - Hertfordshire, United Kingdom - MMP Consultancy

Tom O´Connor

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Tom O´Connor

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Description

MMP Consultancy are working with a fantastic organisation to recruit Technical Support Officer to join them on a temporary contract based in Hertfordshire.

We are seeking enthusiastic and experienced individuals to apply, who possess exceptional customer service and clerical skills. Ideally someone who thrives in challenging atmospheres and can remain calm under pressure.


Responsibilities:


  • Ability to communicate effectively with a wide range of people both verbally and in writing
  • Ability to manage own workload, plan and prioritise to meet deadlines
  • Proven track record in providing administrative support in a similar role
  • Experience of working with contractors, leaseholders and residents to achieve agreed works completion within agreed time scales
  • Some understanding of the purpose of Section 20 in the recovery of service charges

Skills/Experience required:

  • Experience in working in a responsive repair's environment.
  • Experience of raising, monitoring and recording work orders though a relevant housing / repair management system.
  • Experience in coordinating and following up on work programmes.
  • Ability to work independently, exercising good initiative and judgement
  • Excellent written and verbal communication skills.

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