Hospitality Team Member - Middlesbrough, United Kingdom - Northern Skills Group

Tom O´Connor

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Tom O´Connor

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Description
***
Full Legal Name (at the time of study)

DOB

Current Postcode

Telephone Number

Which qualification you are interested in
***- Take a responsible approach to the preparation, sale and service of food and beverages for example in relation to safe handling and storage, and accurately communicating the contents of products.

  • Use appropriate opportunities to upsell and promote additional products and services
  • Actively seek opportunities to delight and 'wow' customers in line with the business / brand standard
  • Demonstrate high personal hygiene standards and clean workstation ethic at all times
  • Take every opportunity to provide customers with all the information and services they need to get the best out of their stay, maintain discretion and customer confidentiality
  • Pay attention to detail and have high standards of cleanliness and presentation. Work in a discreet manner and maintain customer confidentiality
  • Be highly organised and has the ability to multitask whilst maintaining an engaging, friendly and helpful attitude to customers
  • Anticipate customer needs and can adapt products and services to meet them
  • Ensure interdepartmental and external communication provides good flow of information to meet and exceed customers' expectations
  • Actively seek opportunities to make a great guest experience

SKILLS REQUIRED:


  • Hardworking
  • Work well in a team
  • Good communication skills

PERSONAL QUALITIES:


  • Friendly
  • Approachable
  • Easy to talk to
  • Adaptable
  • Flexible
  • Motivated

QUALIFICATIONS REQUIRED:


You MUST have the following grades to be eligible for the apprenticeship role:
***GCSE Maths and English at grade E/3 +
- or Functional Skills Level 1


FUTURE PROSPECTS:


REALITY CHECK:


This vacancy is to start immediately therefore you must be available to start before applying.

Please be aware that as Northern Skills provide a recruitment matching service, we will also consider you for roles which pay the Apprenticeship National Minimum Wage.

NATIONAL MINIMUM WAGE:


  • Please be aware that as Northern Skills provide a recruitment matching service, we will also consider you for roles which pay the Apprenticeship National Minimum Wage unless you make it known to us that you are NOT able to consider this salary.
  • An employer is legally allowed to pay
    ANY first year apprentice of
    ANY age the National Apprenticeship Minimum Wage for their first 12 months of the apprenticeship.
  • The Apprenticeship minimum wage is currently
    £4.81 per hour

Rising to £5.28 per hour from April 2023.
**Please be aware, not all employers will offer this salary and some will offer higher.

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