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Customer Service Advisor
1 week ago
Apple Cork, Irlanda, United Kingdom Non specificatoKey Qualifications · Fluent in English and Italian · Experience supporting customers via phone, e-mail, chat, and/or in person · Real passion for customer service and ownership of the customer experience including comprehensive issue resolution · Able to effectively tailor commun ...
Customer Service Advisor - Cork, Irlanda, United Kingdom - apple
Description
Key QualificationsFluent in English and Italian
Experience supporting customers via phone, e-mail, chat, and/or in person
Real passion for customer service and ownership of the customer experience including comprehensive issue resolution
Able to effectively tailor communication and style to differing audiences
Handle own workload and work independently in a dynamic, constantly changing environment
Grows with a team where expertise is shared and feedback is inspired
Effective time management including ability to multi- task, organize and prioritize
Able to research and grasp technical information across multiple tools while talking with customers
Knowledge of one or more of the following is an advantage; iOS, Smartphone, Tablet, PC or Mac experience
Aptitude for acquiring skills in technical troubleshooting and an eagerness to learn and take on new challenges
Description
We expect eve
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